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[resolved] Error 10 while creating zip file (6 posts)

  1. meatbrain
    Member
    Posted 1 year ago #

    I've installed UpdraftPlus 1.9.0 on a WordPress site that I manage for my church. I have configured the plugin to upload to Google Drive, and the upload process seems to work fine.

    However, my first test backup resulted in a lengthy series of zip errors. I've posted a short excerpt below; the full error log is posted to pastebin.com (part 1, part 2).

    0023.538 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 75 Mb added on this batch (79.5 Mb, 1560 files batched, 145 (739) added so far); re-opening (prior size: 180245.4 Kb)
    0023.953 (0) Binary zip: error (code: 10 - look it up in the Diagnostics section at http://www.info-zip.org/mans/zip.html for interpretation... and also check that your hosting account quota is not full)
    0023.955 (0) [Warning] A zip error occurred - check your log for more details.
    0023.955 (0) The attempt to close the zip file returned an error (zip error: Temporary file failure (was copying uploads/2012/10/091612235005.jpg)). List of files we were trying to add follows (check their permissions).
    0023.956 (0) File: uploads/2012/07/Jean-and-Dianna-being-installed-as-new-practitioners-072220122-400x300.jpeg (exists: 1, is_readable: 1 size: 49418)
    0023.956 (0) File: uploads/2012/07/Rev2-400x300.jpg (exists: 1, is_readable: 1 size: 36255)
    0023.957 (0) File: uploads/2012/07/Rev-Barley-Dee-and-Gloria-300x225.jpg (exists: 1, is_readable: 1 size: 23039)

    This appears to have affected only the creation of the uploads zip file; I cannot find any errors listed for the other zip files.

    I found an earlier post in this forum that discusses a similar error. However, I'd appreciate any help specific to this situation.

    Thanks...

    JGB

    https://wordpress.org/plugins/updraftplus/

  2. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    Looking at that, I'd say that most likely your disk space for the web hosting account becomes full whilst creating that zip.

    David

  3. meatbrain
    Member
    Posted 1 year ago #

    Okay. The hosting company has been pretty relaxed about requests for additional space. I can ask for more.

    Does the log give any indication of how much additional space would be required?

    Thanks...

    JGB

  4. David Anderson
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    That can't be known in advance, but see this FAQ: http://updraftplus.com/faqs/how-much-free-disk-space-do-i-need-to-create-a-backup/

    David

  5. meatbrain
    Member
    Posted 1 year ago #

    The site currently occupies a bit over 500 MB (heavy on photos). I'll request another 1.5 GB and see what happens on the next backup.

    Thanks...

    JGB

  6. meatbrain
    Member
    Posted 1 year ago #

    I believe this can be marked 'resolved'. The hosting company graciously upped my quota to 2 GB. A second manual backup has completed, and there are no warnings whatsoever in the log.

    I still plan to test the backup by attempting to restore the site to a server on Amazon EC2. For now, I am satisfied that the backup completed successfully.

    Thanks for the sage counsel, David.

    JGB

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