Hi @adrianonunes
We are unable to understand your issue could you please describe in details.
Thanks
Hi @subratamal
O usuário ao finalizar a compra não tem seu crédito descontado do valor total… Por exemplo, o usuário tem um crédito (WooWallet) no valor de R$ 1,00 e o produto a venda tem o valor de R$ 10,00
Ao finalizar a compra, o correto era o cliente pagar apenas R$ 9,00 – Entretanto o valor cobrado é o de R$ 10,00
Mas ao consultar as transações dentro do woowallet aparece que o cliente pagou apenas a diferença e não o valor que verdadeiramente foi cobrado.
Eu não falo Inglês, coloquei isso no google tradutor:
The user at the end of the purchase does not have his credit discounted from the total value … For example, the user has a credit (WooWallet) in the amount of R $ 1.00 and the product for sale has a value of R $ 10.00
At the end of the purchase, the correct thing was for the customer to pay only R $ 9.00 – However the amount charged is R $ 10.00
But when consulting the transactions within the woowallet it appears that the customer paid only the difference and not the amount that was actually charged.
Abs,
Adriano
@adrianonunes
We have updated our plugin to 1.3.13 please make sure you are using latest version of our plugin.
Thanks
Sim… Atualizei duas vezes e o erro começou desde então…
Yes … I updated it twice and the error started since then …
@subratamal bom dia / good morning…
Conseguiu compreender meu problema? / Did you understand my problem?
Tks,
Adriano Nunes
Please let us know which payment method you are using along with partial payment.
Thanks.
@subratamal estou utilizando o plugin Mercado Pago payments for WooCommerce
@subratamal I’m using the plugin Mercado Pago payments for WooCommerce
Tks
@subratamal Fiz um teste com o pedido # 8265 e o problema continuou… O cliente teve o valor integral da compra pago pelo cartão de crédito e ainda assim teve o saldo da carteira debitado também.
Devo fazer algo?
@subratamal Make a test with order # 8265 and the problem persisted … The customer had the full purchase price paid by credit card and still had the balance of the wallet debited as well.
I must do something?
