• Olá Cláudio, tudo bem?

    Estou com problemas em um site de um cliente.
    Quando uso nos campos do cadastro o CNPJ o PagSeguro não completa a transação informando o seguinte erro:
    “PagSeguro: Um erro ocorreu ao processar o seu pagamento, por favor, revise os seus dados e tente novamente. Ou entre em contato conosco para obter assistência.”

    Vendo o log parece que um é porque a pessoa utilizou o nome errado da empresa e outro porque o nome é muito grande.

    Muito obrigado!!!

    Segue o log:
    12-05-2017 @ 12:37:27 – Failed to generate the PagSeguro Payment Token: Array
    (
    [headers] => Requests_Utility_CaseInsensitiveDictionary Object
    (
    [data:protected] => Array
    (
    [date] => Tue, 05 Dec 2017 14:37:27 GMT
    [content-type] => application/xml;charset=ISO-8859-1
    [cache-control] => max-age=180
    [expires] => Tue, 05 Dec 2017 14:40:27 GMT
    [strict-transport-security] => max-age=31536000
    [vary] => User-Agent
    [set-cookie] => TS012b6bbf=0160ed0a6c0d7ba3659c35ef0dc4ed7aa1a762e02f097acf142b9a3dfb93bcab14e9c3fa09; Path=/
    )

    )

    [body] => <?xml version=”1.0″ encoding=”ISO-8859-1″ standalone=”yes”?><errors><error>11012<message>senderName invalid value: Vivacom</message></error></errors>
    [response] => Array
    (
    [code] => 400
    [message] => Bad Request
    )

    [cookies] => Array
    (
    [0] => WP_Http_Cookie Object
    (
    [name] => TS012b6bbf
    [value] => 0160ed0a6c0d7ba3659c35ef0dc4ed7aa1a762e02f097acf142b9a3dfb93bcab14e9c3fa09
    [expires] =>
    [path] => /
    [domain] => ws.pagseguro.uol.com.br
    )

    )

    [filename] =>
    [http_response] => WP_HTTP_Requests_Response Object
    (
    [response:protected] => Requests_Response Object
    (
    [body] => <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?><errors><error>11012<message>senderName invalid value: Vivacom</message></error></errors>
    [raw] => HTTP/1.1 400 Bad Request
    Date: Tue, 05 Dec 2017 14:37:27 GMT
    Content-Type: application/xml;charset=ISO-8859-1
    Cache-Control: max-age=180
    Expires: Tue, 05 Dec 2017 14:40:27 GMT
    Strict-Transport-Security: max-age=31536000
    Vary: User-Agent
    Connection: close
    Set-Cookie: TS012b6bbf=0160ed0a6c0d7ba3659c35ef0dc4ed7aa1a762e02f097acf142b9a3dfb93bcab14e9c3fa09; Path=/
    Transfer-Encoding: chunked

    <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?><errors><error>11012<message>senderName invalid value: Vivacom</message></error></errors>
    [headers] => Requests_Response_Headers Object
    (
    [data:protected] => Array
    (
    [date] => Array
    (
    [0] => Tue, 05 Dec 2017 14:37:27 GMT
    )

    [content-type] => Array
    (
    [0] => application/xml;charset=ISO-8859-1
    )

    [cache-control] => Array
    (
    [0] => max-age=180
    )

    [expires] => Array
    (
    [0] => Tue, 05 Dec 2017 14:40:27 GMT
    )

    [strict-transport-security] => Array
    (
    [0] => max-age=31536000
    )

    [vary] => Array
    (
    [0] => User-Agent
    )

    [set-cookie] => Array
    (
    [0] => TS012b6bbf=0160ed0a6c0d7ba3659c35ef0dc4ed7aa1a762e02f097acf142b9a3dfb93bcab14e9c3fa09; Path=/
    )

    )

    )

    [status_code] => 400
    [protocol_version] => 1.1
    [success] =>
    [redirects] => 0
    [url] => https://ws.pagseguro.uol.com.br/v2/checkout?email=cursos@petsociety.com.br&token=7E142DCB2DF44787B8AD1E7394C4F689
    [history] => Array
    (
    )

    [cookies] => Requests_Cookie_Jar Object
    (
    [cookies:protected] => Array
    (
    [TS012b6bbf] => Requests_Cookie Object
    (
    [name] => TS012b6bbf
    [value] => 0160ed0a6c0d7ba3659c35ef0dc4ed7aa1a762e02f097acf142b9a3dfb93bcab14e9c3fa09
    [attributes] => Requests_Utility_CaseInsensitiveDictionary Object
    (
    [data:protected] => Array
    (
    [path] => /
    [domain] => ws.pagseguro.uol.com.br
    )

    )

    [flags] => Array
    (
    [creation] => 1512484647
    [last-access] => 1512484647
    [persistent] =>
    [host-only] => 1
    )

    [reference_time] => 1512484647
    )

    )

    )

    )

    [filename:protected] =>
    [data] =>
    [headers] =>
    [status] =>
    )

    )

    12-05-2017 @ 10:56:00 - Failed to generate the PagSeguro Payment Token: Array
    (
    [headers] => Requests_Utility_CaseInsensitiveDictionary Object
    (
    [data:protected] => Array
    (
    [date] => Tue, 05 Dec 2017 12:56:00 GMT
    [content-type] => application/xml;charset=ISO-8859-1
    [cache-control] => max-age=180
    [expires] => Tue, 05 Dec 2017 12:59:00 GMT
    [strict-transport-security] => max-age=31536000
    [vary] => User-Agent
    [set-cookie] => TS01f53ca4=01ed0a5ec23a402d4d5c2ff89994ee50992f398071d5328d717c7e10892cec516c14f6d728; Max-Age=500; Path=/
    )

    )

    [body] => <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?><errors><error>11011<message>senderName invalid length: ESTUDIO PET SHOP HIGIENE E EMBELEZAMENTO DE ANIMAIS LTDA</message></error></errors>
    [response] => Array
    (
    [code] => 400
    [message] => Bad Request
    )

    [cookies] => Array
    (
    [0] => WP_Http_Cookie Object
    (
    [name] => TS01f53ca4
    [value] => 01ed0a5ec23a402d4d5c2ff89994ee50992f398071d5328d717c7e10892cec516c14f6d728
    [expires] =>
    [path] => /
    [domain] => ws.pagseguro.uol.com.br
    )

    )

    [filename] =>
    [http_response] => WP_HTTP_Requests_Response Object
    (
    [response:protected] => Requests_Response Object
    (
    [body] => <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?><errors><error>11011<message>senderName invalid length: ESTUDIO PET SHOP HIGIENE E EMBELEZAMENTO DE ANIMAIS LTDA</message></error></errors>
    [raw] => HTTP/1.1 400 Bad Request
    Date: Tue, 05 Dec 2017 12:56:00 GMT
    Content-Type: application/xml;charset=ISO-8859-1
    Cache-Control: max-age=180
    Expires: Tue, 05 Dec 2017 12:59:00 GMT
    Strict-Transport-Security: max-age=31536000
    Vary: User-Agent
    Connection: close
    Set-Cookie: TS01f53ca4=01ed0a5ec23a402d4d5c2ff89994ee50992f398071d5328d717c7e10892cec516c14f6d728; Max-Age=500; Path=/
    Transfer-Encoding: chunked

    <?xml version="1.0" encoding="ISO-8859-1" standalone="yes"?><errors><error>11011<message>senderName invalid length: ESTUDIO PET SHOP HIGIENE E EMBELEZAMENTO DE ANIMAIS LTDA</message></error></errors>
    [headers] => Requests_Response_Headers Object
    (
    [data:protected] => Array
    (
    [date] => Array
    (
    [0] => Tue, 05 Dec 2017 12:56:00 GMT
    )

    [content-type] => Array
    (
    [0] => application/xml;charset=ISO-8859-1
    )

    [cache-control] => Array
    (
    [0] => max-age=180
    )

    [expires] => Array
    (
    [0] => Tue, 05 Dec 2017 12:59:00 GMT
    )

    [strict-transport-security] => Array
    (
    [0] => max-age=31536000
    )

    [vary] => Array
    (
    [0] => User-Agent
    )

    [set-cookie] => Array
    (
    [0] => TS01f53ca4=01ed0a5ec23a402d4d5c2ff89994ee50992f398071d5328d717c7e10892cec516c14f6d728; Max-Age=500; Path=/
    )

    )

    )

    [status_code] => 400
    [protocol_version] => 1.1
    [success] =>
    [redirects] => 0
    [url] => https://ws.pagseguro.uol.com.br/v2/checkout?email=cursos@petsociety.com.br&token=7E142DCB2DF44787B8AD1E7394C4F689
    [history] => Array
    (
    )

    [cookies] => Requests_Cookie_Jar Object
    (
    [cookies:protected] => Array
    (
    [TS01f53ca4] => Requests_Cookie Object
    (
    [name] => TS01f53ca4
    [value] => 01ed0a5ec23a402d4d5c2ff89994ee50992f398071d5328d717c7e10892cec516c14f6d728
    [attributes] => Requests_Utility_CaseInsensitiveDictionary Object
    (
    [data:protected] => Array
    (
    [max-age] => 1512479060
    [path] => /
    [domain] => ws.pagseguro.uol.com.br
    )

    )

    [flags] => Array
    (
    [creation] => 1512478560
    [last-access] => 1512478560
    [persistent] =>
    [host-only] => 1
    )

    [reference_time] => 1512478560
    )

    )

    )

    )

    [filename:protected] =>
    [data] =>
    [headers] =>
    [status] =>
    )

    )

Viewing 1 replies (of 1 total)
  • @vivacom melhor você entrar em contato com o PagSeguro, pois como você mesmo viu no log são erros na API. Sobre o erro de nome muito grande, você pode pedir o cliente para usar o nome fantasia se for menor.

Viewing 1 replies (of 1 total)
  • The topic ‘Erro ao usar CNPJ’ is closed to new replies.