Title: Erro
Last modified: July 8, 2022

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# Erro

 *  Resolved [SteveHale](https://wordpress.org/support/users/stevehale/)
 * (@stevehale)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/erro-39/)
 * SteveHale
 *  (@stevehale)
 *  1 week, 6 days ago
 *  Why am I getting this error after I enter the access key, which I have verified
   three times!:
 *  Errors:
    2022-06-25 11:20:18: Service customization: SERVER_ERROR NO: 6 MSG:
   Unknown access key.
 *  Please advise
 *  Steve B
 *  The page I need help with: [https://thelondonlifecoachingcompany.com](https://thelondonlifecoachingcompany.com)
 * YOU SAID THIS:
 *  Plugin Support SergeM
 *  (@serge00)
 *  1 week, 6 days ago
 *  Hello, [@stevehale](https://wordpress.org/support/users/stevehale/).
 *  I checked your Access key, no errors were spotted.
 *  Please, enable the option “Use WordPress HTTP API”:
    • WordPress Admin Page —
   > Settings —> Security by CleanTalk —> General Settings —> category “Miscellaneous”—
   > enable “Use WordPress HTTP API” —> Save Changes.
 *  Then re-activate the plugin:
    • WordPress Admin Page —> Plugins —> Installed
   plugins —> Security by CleanTalk —> Deactivate and Activate again
 * This does not work and the site already had Use WordPress HTTP API ticked.
 * The Deactivate, re-activate does not work and the site still has the error.
 * Please advise
 * SB
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferro-39%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/erro-39/#post-15809204)
 * Hello,
 * Please contact us by our private Ticket System:
 * [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/erro-39/#post-15809204)
 * Status: resolved