Support » Fixing WordPress » ERR_CONNECTION_TIMED_OUT When I access my blog

  • Hi

    When I try and access my blog I get an error connection times out message. I have cleared my cache, cookies restarted computer and browser nothing has worked. It’s just me because it’s working fine from my phone.

    This is what I get when testing tracert and my site.

    Z:\>tracert http://www.frugalish.com.au

    Tracing route to frugalish.com.au [76.74.235.233]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 10.4.20.254
    2 <1 ms <1 ms <1 ms 10.4.90.1
    3 1 ms <1 ms 1 ms 58.87.13.1
    4 1 ms 1 ms <1 ms 123.200.163.197
    5 1 ms 1 ms 1 ms 220.157.69.1
    6 2 ms 2 ms 3 ms 119.225.209.57
    7 * * * Request timed out.
    8 * * * Request timed out.
    9 * * * Request timed out.
    10 17 ms 17 ms 17 ms 59.154.18.26
    11 174 ms 173 ms 190 ms 203.208.192.201
    12 179 ms 180 ms 302 ms 203.208.149.250
    13 181 ms 179 ms 179 ms 203.208.172.146
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    Z:\>

    I have contacted my hosting company but they haven’t responded yet. Any help would be appreciated.
    Thanks

Viewing 1 replies (of 1 total)
  • Hi,

    The problem you are receiving has nothing to do with WordPress. The tracert report shows that your ISP is unable to reach to your web hosting providers network. Hence, your web requests are unable to reach to web hosting provider and you are receiving Request timed out error.

    You can contact your ISP or Web hosting provider for this error. They are in better position to assist you in this.

    Hope that helps.

Viewing 1 replies (of 1 total)
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