I have installed the three components required to make Email Before Download work. My server and all the plugins are updated to the current version. When I configure Email Before Download as per the installation instructions it will not bring up the contact form.
The instructions say to use a shortcode that looks like the following;
[email-download download_id="1" contact_form_id="309"]
When I look in my download "file manager" is says the id is [wpdm_file id=1]. If I use it as the id like:
[email-download wpdm_file id="1" contact_form_id="309"] the contact form displays but when you fill out the contact form and press submit the little circle of chasing arrows displays as if its working but the page just hangs at that point. Here is an example of that:
Below is the links to the working parts as mentioned in the post about speeding up the support process.
Here is the url to the working contact form:
Here is the url of the download working correctly
Here is the url of the email-download failing
Thanks in advance for your help,