Title: Entry Tag Field Options Missing Last modified: August 21, 2016 --- # Entry Tag Field Options Missing * Resolved [JCAlfano07](https://wordpress.org/support/users/jcalfano07/) * (@jcalfano07) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/) * I’m in the feeds section of the plugin trying to map certain tags to a contact, but the tags options drop-down field is missing. The title “Entry Tags” appears above the “Conditionally Added Tags” title/field, but there is no dropdown box next to it. * Also, when I select “Conditionally Added Tags” the “Assign Entry the following tags” title appears below it, but the dropdown box is missing here as well. I’ve tried deactivating all of my plugins to no avail. * Any ideas? This was working fine the last time I checked (a few months ago, but just noticed the issue when updating my forms). Many thanks in advance for your help…and for this awesome plugin! * Best, James * [https://wordpress.org/plugins/infusionsoft/](https://wordpress.org/plugins/infusionsoft/) Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/entry-tag-field-options-missing/page/2/?output_format=md) [→](https://wordpress.org/support/topic/entry-tag-field-options-missing/page/2/?output_format=md) * [benthebert](https://wordpress.org/support/users/benthebert/) * (@benthebert) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872728) * Same thing is happening for me – there is no drop down box for “Entry Tags” * [adampavitt](https://wordpress.org/support/users/adampavitt/) * (@adampavitt) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872767) * I have just installed the latest update and have noticed the same problem. * It appears that my existing forms are working but as explained in the initial post I can’t load the tags to see or edit that part of the config. * Please help I can’t get a new form set-up which I planned to do today!! * [Bob](https://wordpress.org/support/users/rbpattclegmailcom/) * (@rbpattclegmailcom) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872796) * I’m having the same issue with missing entry tags. * [jcdeen](https://wordpress.org/support/users/jcdeen/) * (@jcdeen) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872800) * Anyone know how to get the older version of the plugin in the case this doesn’t get resolved? * [Ganny](https://wordpress.org/support/users/self-taught-noobie/) * (@self-taught-noobie) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872812) * Happened to me as well. I hope there is a solution asap. * [donhajicek](https://wordpress.org/support/users/donhajicek/) * (@donhajicek) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872814) * Me too. Been this way for days, and couldn’t have come at a worse time. I hope there is a solution soon. This is a very handy plug-in! * [Surbma](https://wordpress.org/support/users/surbma/) * (@surbma) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872815) * +1 * [donhajicek](https://wordpress.org/support/users/donhajicek/) * (@donhajicek) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872816) * I’m not condoning this, and your results may vary, but I just uninstalled the plug-in and reinstalled this earlier version: [https://downloads.wordpress.org/plugin/infusionsoft.1.5.7.2.zip](https://downloads.wordpress.org/plugin/infusionsoft.1.5.7.2.zip) * So far, it seems to be working fine. No guarantees for your install, but…there it is. It kept my feeds and my settings intact. As this was an emergency, I had to try it. * [foodin65](https://wordpress.org/support/users/foodin65/) * (@foodin65) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872817) * +1 On this bug in newest version. * [NVWA2](https://wordpress.org/support/users/nvwa2/) * (@nvwa2) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872818) * +1 here too on the issue with the latest update. Kind of frustrating! * [Bob](https://wordpress.org/support/users/rbpattclegmailcom/) * (@rbpattclegmailcom) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872826) * Yes, this is very frustrating. * #donhajicek, * Thanks for the link to the old version. I just installed it and it’s working fine. * [adampavitt](https://wordpress.org/support/users/adampavitt/) * (@adampavitt) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872827) * To Those of you who installed the older version, * Did you loose any settings/forms when you uninstalled and re-installed the older plugin? * [donhajicek](https://wordpress.org/support/users/donhajicek/) * (@donhajicek) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872828) * I didn’t lose anything. Even the tags from the previous set-up were still there. That was MY experience. Yours may be different, but I don’t know why it would be. * [adampavitt](https://wordpress.org/support/users/adampavitt/) * (@adampavitt) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872829) * Great! * Deactivated and Deleted v1.5.8.1 and installed v1.5.7.2. All my forms, old and new are working with tags again. * [NVWA2](https://wordpress.org/support/users/nvwa2/) * (@nvwa2) * [12 years, 1 month ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/#post-4872830) * did the same re-deleting 1.5.8.1 and re-installing 1.5.7.2 and works! Viewing 15 replies - 1 through 15 (of 23 total) 1 [2](https://wordpress.org/support/topic/entry-tag-field-options-missing/page/2/?output_format=md) [→](https://wordpress.org/support/topic/entry-tag-field-options-missing/page/2/?output_format=md) The topic ‘Entry Tag Field Options Missing’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/infusionsoft_ffffff.svg) * [Infusionsoft Gravity Forms Add-on](https://wordpress.org/plugins/infusionsoft/) * [Frequently Asked Questions](https://wordpress.org/plugins/infusionsoft/#faq) * [Support Threads](https://wordpress.org/support/plugin/infusionsoft/) * [Active Topics](https://wordpress.org/support/plugin/infusionsoft/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/infusionsoft/unresolved/) * [Reviews](https://wordpress.org/support/plugin/infusionsoft/reviews/) * 23 replies * 13 participants * Last reply from: [adampavitt](https://wordpress.org/support/users/adampavitt/) * Last activity: [12 years ago](https://wordpress.org/support/topic/entry-tag-field-options-missing/page/2/#post-4872907) * Status: resolved