Support » Plugin: Cue by AudioTheme.com » Entry of the plugin disappeared in the dashboard admin menu

  • Good day. First of all a nice pre-Christmas time.

    First of all, I apologize for my bad English. I use Google translator.
    I have the following problem: The plugin is installed and also works great. However, for some time the entry for it has disappeared in the Adminpanel. Even after I have the plugin deactivated and deleted and then reinstalled, there is nowhere an entry, so I can not edit my playlists.

    A database back-up I have already made synonymous, but synonymous here no entry appears. Something “jammed” there well. Can someone please help me?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Brady Vercher

    (@bradyvercher)

    Hi @volker62, that sounds like a conflict with another plugin. Can you try deactivating your other plugins until the “Playlists” menu item shows up again?

    Thank you. I did this. I have disabled all the plugin that I have installed in the past time. It’s bad to disable all plugins, as I have over 60. My design would suffer. Is there still another solution?

    Plugin Author Brady Vercher

    (@bradyvercher)

    Did the “Playlist” menu item reappear? If so, that would indicate a conflict with another plugin and the last plugin you disabled would be the likely culprit. Knowing what’s causing the conflict would help us proceed. I’m not recommending you keep your plugins disabled permanently.

    No, the “Playlist” item was not displayed. I have uninstalled all the plugins that I have installed after “cue”. There was no effect. Perhaps the plugin is incompatible with the current WP version (4.7.0). Because before the update it went. Perhaps that would be a hint.

    Thank you for your help. I have installed a different playlist first. I will install Cue again soon and report you the result. You’re really helpful. Thanks for the effort.

    some similar happened to me
    after I have updated WP to 4.7.1 i don’t see the play button anymore in the front-end
    the playlist is there, however clicking on each item doesn’t play nothing

    Check it on paranaibamaximus.com.br

    never mind, it was my cache plugin
    sorry

    • This reply was modified 6 months, 1 week ago by  vynnus.
    • This reply was modified 6 months, 1 week ago by  vynnus.
Viewing 5 replies - 1 through 5 (of 5 total)
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