Title: Entry Not Added Last modified: February 3, 2023 --- # Entry Not Added * Resolved [nolanm5150](https://wordpress.org/support/users/nolanm5150/) * (@nolanm5150) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/) * i tried adding an entry today and it did not appear in the Manage page. Please advise. * Mn * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fentry-not-added%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/) * (@shazahm1hotmailcom) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16438729) * Please navigate to the Connections Manage admin page and click the “Moderate” filter link at the top of the page. - [https://connections-pro.com/documentation/manage/#Filtering_Entries](https://connections-pro.com/documentation/manage/#Filtering_Entries) * Does that help? * Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/) * (@shazahm1hotmailcom) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16444994) * Following up… do you still require assistance? Were you able to find the entry submissions? * Thread Starter [nolanm5150](https://wordpress.org/support/users/nolanm5150/) * (@nolanm5150) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16445691) * Hi Steven, Thanks for the reply. I did try the Moderate filter and nothing is there. I just tried submitting another entry and there is no error message, the online form returns reset to empty and no new entry is appearing in the Connections > Manage > Moderate page (filtered). Thanks * Thread Starter [nolanm5150](https://wordpress.org/support/users/nolanm5150/) * (@nolanm5150) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16445706) * Update: I just tried making a new entry by using … Connections : Manage > Add New (button) and it did not work as well. * Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/) * (@shazahm1hotmailcom) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16445813) * Is Connections and any add-ons you may have installed all current and up to date? * Thread Starter [nolanm5150](https://wordpress.org/support/users/nolanm5150/) * (@nolanm5150) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16445939) * yes, everything (add-ons) is up to date. I am nopt on WP 6.1 * WordPress 5.5.11 running Twenty Fourteen theme. * Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/) * (@shazahm1hotmailcom) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16445993) * Ok… what version of Connections is installed? The minimum WP version was bumped about a year; my best guess is you have version 10.4.23 (or older) installed? Is that correct? * Can you please confirm the add-ons installed and their version numbers? * Thread Starter [nolanm5150](https://wordpress.org/support/users/nolanm5150/) * (@nolanm5150) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16449959) * ```wp-block-code Connections Business DirectoryVersion 10.4 | By Steven A. Zahm | Extensions | Templates | Connections CSVVersion 1.0.3 | By Steven A. Zahm | Visit plugin site Connections FormVersion 1.0.3 | By Steven A. Zahm | Visit plugin site Connections LinkVersion 1.0.2 | By Steven A. Zahm | Visit plugin site Connections Slim - TemplateVersion 1.0 | By Steven A. Zahm | Visit plugin site Connections Slim Plus - TemplateVersion 1.0.1 | By Steven A. Zahm | Visit plugin site Connections WidgetsVersion 1.2 | By Steven A. Zahm | Visit plugin site Fourteen ColorsVersion 1.6 | By Nick Halsey Fourteen ExtendedVersion 1.2.31 | By Zulfikar Nore | Visit plugin site Google Universal AnalyticsVersion 2.4.3 | By Audrius Dobilinskas | Visit plugin site Google XML SitemapsVersion 4.1.7 | By Auctollo Really Simple SSLVersion 5.0.10 | By Really Simple Plugins Say What?Version 2.1.4 | By Ademti Software SocialVersion 3.1.2 | By Crowd Favorite | Visit plugin site SSL Insecure Content FixerVersion 2.7.2 | By WebAware StylesVersion 1.2.3 | By Paul Clark | Customize Theme Styles: TwentyFourteenVersion 1.0.2 | By Zulfikar Nore | Visit plugin site The Simplest FaviconVersion 1.1 | By EPIPE Communications Wordfence SecurityVersion 7.8.2 | By Wordfence WordPress HTTPSVersion 3.4.0 | By Mike Ems | Visit plugin site | Settings | FAQ | Support | WP BackupwareVersion 1.2.1 | By wpbackupware | Visit plugin site WP Super CacheVersion 1.7.4 | By Automattic WP-PollsVersion 2.77.0 | By Lester 'GaMerZ' Chan ``` * Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/) * (@shazahm1hotmailcom) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16453481) * Ok, these are pretty dated, with Connections from 9/3/2021 and the Form add-on from 4/23/2014. * My best guess is that The legacy Form version is incompatible with the relatively more modern Connections version. * Probably the simplest solution is to try to roll Connections back to an older version. I think Connections 9.9 or 9.9.1 should do, as they were the current versions when WP 5.5 was released. * Here’s a plugin that can help you rollback to an older version: - [https://wordpress.org/plugins/wp-rollback/](https://wordpress.org/plugins/wp-rollback/) * I suggest making a back up before attempting to rollback Connections that way you can restore if you run into trouble. * I hope this helps; please let me know. * Thread Starter [nolanm5150](https://wordpress.org/support/users/nolanm5150/) * (@nolanm5150) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16460075) * Is there a way to get everything up to date (upgraded)? I would prefer being current, as opposed to rolling back, if possible. * Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/) * (@shazahm1hotmailcom) * [3 years, 3 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16460115) * The issue with upgrading is that your WP install version is 5.5.11. The minimum supported WP version is 5.6, which will soon be bumped to an even more recent version. * You would have to get WP up to date before updating everything else. I assumed there is a reason you’ve kept WP at 5.5.11, which is why I suggested the rollback. * If you update WP, you can renew your support licenses for the add-ons (assuming they are expired) and download the updates. * Here’s the link to your account page where you can renew and submit support tickets: - [https://connections-pro.com/my-account/](https://connections-pro.com/my-account/) * I hope this helps; please let me know. * Thread Starter [nolanm5150](https://wordpress.org/support/users/nolanm5150/) * (@nolanm5150) * [3 years, 2 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16467459) * Hi Steven, Thanks for the support thus far! I have updated, WordPress to 6.1, and PHP to version 7.4 and renewed my CBD support license as of today (02/13/ 2023). * What do I do next, in terms of migrating/updating from my older plugin versions to the current (new) ones so I do lose any of my existing data? * I would also be interested in hiring you as a consultant to help me get the most out of your plugins if you are available. * Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/) * (@shazahm1hotmailcom) * [3 years, 2 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16478661) * Marking this resolved since this has been moved to the customer support channel. * Thread Starter [nolanm5150](https://wordpress.org/support/users/nolanm5150/) * (@nolanm5150) * [3 years, 2 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16493300) * Thanks Stephen, Getting updated did the trick and the sumbit form is working now, as expected. Thanks again. * Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/) * (@shazahm1hotmailcom) * [3 years, 2 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16497120) * No problem; happy to help! Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Entry Not Added’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/connections_2b7e99.svg) * [Connections Business Directory](https://wordpress.org/plugins/connections/) * [Frequently Asked Questions](https://wordpress.org/plugins/connections/#faq) * [Support Threads](https://wordpress.org/support/plugin/connections/) * [Active Topics](https://wordpress.org/support/plugin/connections/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/connections/unresolved/) * [Reviews](https://wordpress.org/support/plugin/connections/reviews/) ## Tags * [add](https://wordpress.org/support/topic-tag/add/) * [entries](https://wordpress.org/support/topic-tag/entries/) * [entry](https://wordpress.org/support/topic-tag/entry/) * [form](https://wordpress.org/support/topic-tag/form/) * [submission](https://wordpress.org/support/topic-tag/submission/) * 15 replies * 2 participants * Last reply from: [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/) * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/entry-not-added/#post-16497120) * Status: resolved