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@jmccx –

Thanks for using Caldera Forms.

This is a known issue with older versions of PHP. If you are on an outdated version of PHP, 5.5 or earlier, the easiest fix is to upgrade PHP.

If you’re on PHP7 or PHP 5.6, it could be a PHP or JavaScript error. Also, sometimes we see some security settings getting in the way of that AJAX request.

I would recommend, if you’re on PHP 5.6 or later, checking for errors:

• Learn how to check your JavaScript console in any browser
• How to use the WordPress debug log to find hidden errors

If you need help troubleshooting what you find, please open a support ticket at https://calderaforms.com/support