Support » Plugin: Caldera Forms - More Than Contact Forms » Entries in Trash cannot be permanently deleted

  • Resolved Robin Sluijter

    (@robinsluijter)


    In the free version when I remove entries from an entries list to Trash and next I want to permanently remove them from Trash, the bulk action drop-down only shows “Move to trash” and “Export Selected”. What happened to the option Delete permanently in this free version (1.6.x)?

    Don’t give me the obvious explanation, “You will find the option of deleting the entries permanently in the Bulk Actions drop-down in Trash. Once you send entries to Trash, Go to the Trash Option on the second most top bar and then select delete Permanently from the Bulk Action drop-down” because I already explained above that option is not available in Caldera Forms that I have installed on different WordPress instances.

    Am I the only one with this problem?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey there,

    Thank you for using Caldera Forms. I am sorry about the issue you are facing.

    This is a feature coming out with 1.7 (GDPR update). You can know more and update to a beta version here https://calderaforms.com/GDPR/

    Hope it helps!
    Thanks

    Thread Starter Robin Sluijter

    (@robinsluijter)

    Nope, still the same issue, and has nothing to do with version 1.7 or GPDR. Basic functionality of a entries list, active and trash tabs have the same bulk action drop-down options.

    @anchaal5: please read my complaint/question thoroughly, and answer accordingly.

    Also see replies on my first topic, https://wordpress.org/support/topic/trash-cannot-be-permanently-deleted/, in which you really suggest I’m a regular user, which I’m not, which doesn’t know his way in Caldera Forms, which I certainly can!
    I’m really disappointed in the answer here and there, because you don’t read the complaint thoroughly, noticeable from your answer.

    The issue I’m talking about is a bug, and certainly one that exists for a while and sometimes resurfaces.

    Plugin Author Josh Pollock

    (@shelob9)

    @robinsluijter

    If you have a bug, that you would like help with please report it on GitHub and provide all of the requested information. That is correct way to address a bug in an open source project. https://GitHub.com/CalderaWP/caldera-forms/issues

    Being demanding like this is not polite and will not help you find a resolution to your concern. Please treat my team with respect or move on.

    Thread Starter Robin Sluijter

    (@robinsluijter)

    Yes, I will, thanks. And wasn’t aware that I was demanding and rude, please accept my sincere apologies if I came on too strong @anchaal5

Viewing 4 replies - 1 through 4 (of 4 total)
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