Support » Plugin: iThemes Security (formerly Better WP Security) » entire /wp-admin/ directory inaccessible, incl. css

  • Strangely, my entire /wp-admin/ sub-directories have become inaccessible, including the CSS to the login screen. When I go to I get the login screen without any css. After trying to login I get a “cannot be found” page from my theme. Anything else I try, even when manually trying to view the CSS via browser path, I am getting the “not found” error. The files are definitely there (checked via FTP).

    I’ve checked that my IP address is not locked out. That’s all fine. The table is empty.

    I’m puzzled and frustrated. How can I disable your plugin via the backend / FTP to get back into my WP dashboard. I am completely locked out.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Me too. I want to disable and delete this plugin via DB. If not, I guess I’ll have to upload my local backup. Frustrating.



    This plugin could be (temporary) disabled. Can you access your files using cPanel File Manager? Using FTP is also ok.

    1. You can temporary rename. Or save it to other place (your local computer) then delete the plugin folder. It is normally located on wp-content\plugins\better-wp-security. You need to rename or move or delete the better-wp-security folder.

    2. If the step no. 1 fails, there could be something wrong in the .htaccess file. It is located on your website root folder. Save it to your local computer, edit it and save it back to your website. The things you need to delete in the file are the lines between # BEGIN Better WP Security and # END Better WP Security in the .htaccess.

    If you want to completely remove this plugin, this information may help:

    Thing may go worse, be careful and remember to backup.

    Good luck.

    Thanks, Handoko. I found your other responses here and it helped me get rid of this plugin.

    I restored my backups after I FTPd into the server, deleted the plugin folder, uploaded my backup (pre-BWS .htaccess included) and everything was ok again.



    Glad to hear it helps.

Viewing 4 replies - 1 through 4 (of 4 total)
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