• Resolved roopabee

    (@roopabee)


    Hello Everyone,

    I was making updates on my wordpress site, spondylsana.com and everything was going fine until I made some changes to the function.php page (I was trying to rename the home page). BUT not only has the entire site gone blank, but I cannot even log onto the admin page. PLEASE HELP!!

Viewing 12 replies - 1 through 12 (of 12 total)
  • Try switching to the Twenty Ten theme by renaming your current theme’s folder in wp-content/themes using FTP or whatever file management application your host provides. You may need to access /wp-login.php to get this to kick in fully.

    Once you have access again, re-upload a fresh copy of your theme.

    You can use your ftp client or the file manager in your hosts control panel if you like, to reverse the edits you made to the functions.php file, or you can replace the file with a copy from your last backup.

    Thread Starter roopabee

    (@roopabee)

    Hi Esmi – the /wp-login.php page is blank as well!
    Hi ClaytonJames – I am going to try that now – I am really basic with this ftp using the file manager – was just making changes as per very specific guidelines 🙁 Will keep you posted

    Thread Starter roopabee

    (@roopabee)

    Esmi – I went to http://spondylsana.com/wp-login.php
    It was blank

    You do not need to login to your site to use FTP! When people offer advice, please try reading both it and any links it contains first.

    Thread Starter roopabee

    (@roopabee)

    Hi Esmi,

    Sorry to have offended you, but I replied after visiting the ftp site link. As you can see from my post,I AM REALLY BASIC with ftp stuff. I have never used it – it does not make any sense to me on a normal day. And today the site has crashed. I have ONLY ever updated the site using wordpress admin. I have just downloaded cyberduck, but have no idea how to find my “ftp server” it asks for. And no, I don’t have any email from the hosting company with details (I am doing this for a friend who is more basic than me when it comes to all this)

    Thanks anyway

    You will need to contact the hosting company to obtain FTP login details or details of any file management application on your friend’s hosting account. There is nothing else we can do here to help you. Telling us again that you cannot logion to the Admin area won’t help. We know that. We’ve given you the only solution.

    Thread Starter roopabee

    (@roopabee)

    I think you should read your replies before posting as well. I did not reiterate that the admin page was blank in my last post. I wrote to you twice at the beginning only to clarify what /wp-login.php page I was visiting.

    I cannot even log onto the admin page.

    the /wp-login.php page is blank as well!

    Esmi – I went to http://spondylsana.com/wp-login.php
    It was blank

    Thread Starter roopabee

    (@roopabee)

    Again, as I said, I wrote to you twice just to clarify which page I meant when I said it went blank. Sorry, I don’t have your level of expertise, I would have needed clarification myself if someone just said “admin” page was blank and gave links to a site that does not have “admin” in it’s address. Sorry, was just trying to be specific, because, obviously, I have not had the problem before. Hence I am asking for “help and support”. THANKS

    You will need to contact the hosting company to obtain FTP login details or details of any file management application on your friend’s hosting account. There is nothing else we can do here to help you. We’ve given you the only solution.

    Thread Starter roopabee

    (@roopabee)

    Don’t I know that you can’t do anything else….. it’s quite loud and clear. FYI, your solution wasn’t the only solution. Thanks though, it’s been resolved.

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘ENTIRE SITE AND ADMIN GONE BLANK!!’ is closed to new replies.