Title: Enter Email Address Error
Last modified: October 11, 2016

---

# Enter Email Address Error

 *  [nrconcierge](https://wordpress.org/support/users/nrconcierge/)
 * (@nrconcierge)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/enter-email-address-error/)
 * Hey,
 * I’m having issues with customers trying to join our mailing list. When they press
   subscribe after entering their name and email a message/error comes up saying“
   please enter email address.” The email address field has been filled out with
   correct address but it still won’t let them join our mailing list. Can someone
   please assist?
 * website – [http://www.badabingcafe.com.au](http://www.badabingcafe.com.au)
 * Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [nrconcierge](https://wordpress.org/support/users/nrconcierge/)
 * (@nrconcierge)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/enter-email-address-error/#post-8275551)
 * UPDATE – only on the homepage widget it won’t work.
 * thank you
 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/enter-email-address-error/#post-8275724)
 * [@nrconcierge](https://wordpress.org/support/users/nrconcierge/),
 * Which version of WordPress & Email Subscribers you are using currently?
    Your
   browser’s console (ctrl+shift+j) has jQuery error. Try resolving that. Also, 
   try de-activating all plugins except Email Subscribers and then have a check.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Enter Email Address Error’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

## Tags

 * [email-address](https://wordpress.org/support/topic-tag/email-address/)

 * 2 replies
 * 2 participants
 * Last reply from: [storeapps](https://wordpress.org/support/users/storeapps/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/enter-email-address-error/#post-8275724)
 * Status: not resolved