Support » Plugin: LifterLMS » Engagement Options Not Showing

  • Resolved amyfunahashi

    (@amyfunahashi)


    I’ve added a Certificate as well as an Achievement to try to set up my first engagement but when I go to “Add New Engagement”, none of the options show up under “Triggering Event’, “engagement type”, “select an engagement”. What could be causing this? Are there any known issues with this feature? Please help.

    Thank you!

    The page I need help with: [log in to see the link]

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  • Plugin Author Thomas Patrick Levy

    (@thomasplevy)

    @amyfunahashi,

    It sounds like you may be encountering a Javascript error which may or may not be the result of a plugin conflict. It’s pretty hard for us to debug this type of stuff since we can’t access your site.

    Can you follow step 3 at this url: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/

    After you get the console open reload your engagement page and try to use a few of the dropdowns.

    If there’s a JS error as I’m hypothesizing you’ll see some red text in the console. If you could copy that information and paste it here that would be very helpful.

    Could you also check out our sticky post on how to locate and post your system report and attach that to this post for us too please.

    Thanks,

Viewing 1 replies (of 1 total)
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