Support » Plugin: WooCommerce » Endpoints not working

  • Resolved greatdee

    (@greatdee)


    Ok, so I managed to get payments to work, then I found out that order recieved endpoint is not working, so customers are redirected to empty page that says “no results found”. I don’t want them to see that page.
    I tried to find solution, but no luck.
    I disabled all plugins but woocommerce and launched native (twentyseventeen i think) theme, but the issue is still there.
    I serched through internet and nobody seems to know why it’s happening…

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    In order to troubleshoot this further, please do the following:

    • Share a copy of your system status report as found under **WooCommerce > System Status**
    • Share a copy of the end-point setup as found under **WooCommerce > Settings > Advanced > Page Setup
    • Share a screenshot of your permalink setup as found under **Settings > Permalinks**

    Thanks!

    Thread Starter greatdee

    (@greatdee)

    System Status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://blackmuffin.pl
    Site address (URL): https://blackmuffin.pl
    WC Version: 3.6.5
    Log Directory Writable: ✔
    WP Version: 5.2.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: pl_PL
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.2.21
    PHP Post Max Size: 512 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 10.1.37-MariaDB-cll-lve
    Max Upload Size: 512 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.6.5
    WC Database Prefix: wp_
    Całkowity rozmiar bazy danych: 23.49MB
    Rozmiar bazy danych: 20.85MB
    Rozmiar indeksu bazy danych: 2.64MB
    wp_woocommerce_sessions: Dane: 0.02MB + Indeks: 0.02MB
    wp_woocommerce_api_keys: Dane: 0.02MB + Indeks: 0.03MB
    wp_woocommerce_attribute_taxonomies: Dane: 0.00MB + Indeks: 0.01MB
    wp_woocommerce_downloadable_product_permissions: Dane: 0.00MB + Indeks: 0.01MB
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    wp_woocommerce_order_itemmeta: Dane: 0.01MB + Indeks: 0.02MB
    wp_woocommerce_tax_rates: Dane: 0.00MB + Indeks: 0.01MB
    wp_woocommerce_tax_rate_locations: Dane: 0.00MB + Indeks: 0.00MB
    wp_woocommerce_shipping_zones: Dane: 0.02MB + Indeks: 0.00MB
    wp_woocommerce_shipping_zone_locations: Dane: 0.02MB + Indeks: 0.05MB
    wp_woocommerce_shipping_zone_methods: Dane: 0.02MB + Indeks: 0.00MB
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    wp_posts: Dane: 7.50MB + Indeks: 0.39MB
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    wp_scs_octo: Dane: 0.02MB + Indeks: 0.00MB
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    wp_term_taxonomy: Dane: 0.01MB + Indeks: 0.01MB
    wp_tinvwl_analytics: Dane: 0.02MB + Indeks: 0.02MB
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    wp_wc_comments_subscription: Dane: 0.02MB + Indeks: 0.06MB
    wp_wc_customer_lookup: Dane: 0.02MB + Indeks: 0.03MB
    wp_wc_download_log: Dane: 0.02MB + Indeks: 0.03MB
    wp_wc_follow_users: Dane: 0.02MB + Indeks: 0.13MB
    wp_wc_order_coupon_lookup: Dane: 0.02MB + Indeks: 0.03MB
    wp_wc_order_product_lookup: Dane: 0.02MB + Indeks: 0.06MB
    wp_wc_order_stats: Dane: 0.02MB + Indeks: 0.05MB
    wp_wc_order_tax_lookup: Dane: 0.02MB + Indeks: 0.03MB
    wp_wc_phrases: Dane: 0.02MB + Indeks: 0.02MB
    wp_wc_product_meta_lookup: Dane: 0.02MB + Indeks: 0.09MB
    wp_wc_users_voted: Dane: 0.02MB + Indeks: 0.06MB
    wp_wc_webhooks: Dane: 0.02MB + Indeks: 0.02MB
    wp_wpgdprc_consents: Dane: 0.02MB + Indeks: 0.00MB
    wp_wpgdprc_log: Dane: 0.02MB + Indeks: 0.00MB
    wp_wp_rp_tags: Dane: 0.00MB + Indeks: 0.00MB
    wp_wsluserscontacts: Dane: 0.00MB + Indeks: 0.00MB
    wp_wslusersprofiles: Dane: 0.00MB + Indeks: 0.00MB
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    wp_wysija_email: Dane: 0.03MB + Indeks: 0.00MB
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    wp_wysija_email_user_url: Dane: 0.00MB + Indeks: 0.00MB
    wp_wysija_form: Dane: 0.00MB + Indeks: 0.00MB
    wp_wysija_list: Dane: 0.00MB + Indeks: 0.00MB
    wp_wysija_queue: Dane: 0.00MB + Indeks: 0.00MB
    wp_wysija_url: Dane: 0.00MB + Indeks: 0.00MB
    wp_wysija_url_mail: Dane: 0.00MB + Indeks: 0.00MB
    wp_wysija_user: Dane: 0.00MB + Indeks: 0.01MB
    wp_wysija_user_field: Dane: 0.00MB + Indeks: 0.00MB
    wp_wysija_user_history: Dane: 0.00MB + Indeks: 0.00MB
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    wp_yoast_seo_meta: Dane: 0.06MB + Indeks: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 750
    cherry-services: 9
    contactform: 1
    custom_css: 4
    customize_changeset: 3
    elementor_library: 6
    et_pb_layout: 61
    faq: 8
    featurestab: 1
    jet-theme-core: 3
    jet-woo-builder: 2
    knowledge-base: 1
    knowledgebase: 9
    ml-slider: 2
    nav_menu_item: 91
    page: 18
    portfolios: 1
    post: 7
    product: 24
    project: 6
    projects: 14
    qa_faqs: 2
    revision: 835
    rp_shop_giftcard: 1
    scheduled-action: 931
    services: 4
    shop_coupon: 1
    shop_order: 17
    team: 6
    testimonial: 1
    timeline_post: 6
    tm_pb_layout: 1
    tm-testimonials: 4
    typed: 1
    ufaq: 3
    vc_grid_item: 1
    wcbd_archive_layout: 2
    wooframework: 7
    wpcf7_contact_form: 1
    wpdiscuz_form: 1
    wysijap: 1
    yith-wcbm-badge: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (22) ###
    
    Divi Powerful Plugin: przez Divi Powerful – 1.1.0
    System płatności online Blue Media dla WooCommerce: przez Blue Media – 1.4.0 – Nietestowane z używaną wersją WooCommerce
    Contact Form 7: przez Takayuki Miyoshi – 5.1.4
    Informacja o ciasteczkach: przez dFactory – 1.2.46
    Divi 100 Hamburger Menu: przez Elegant Themes – 0.0.1
    Divi 100 Login Page: przez Elegant Themes – 0.0.1
    WP Cart Mailcheck: przez Lee Willis – 1.0.5 – Nietestowane z używaną wersją WooCommerce
    Faktury dla WooCommerce: przez WP Desk – 2.7.1
    Faktury dla WordPressa: przez WP Desk – 4.0.3
    Instagram Feed: przez Smash Balloon – 1.12.2
    Monarch Plugin: przez Elegant Themes – 1.4.12
    Divi Supreme Modules: przez Supreme Modules – 1.6.6
    TI WooCommerce Wishlist Plugin: przez TemplateInvaders – 1.13.2
    UpdraftPlus - Kopia/przywracanie: przez UpdraftPlus.Com
    DavidAnderson – 1.16.16
    
    WooCommerce Builder For Divi: przez Abdelfatah Aboelghit | DiviKingdom.Com – 2.1.13
    Woo Checkout for Digital Goods: przez Thedotstore – 2.7
    WooCommerce Admin: przez WooCommerce – 0.16.0
    WooCommerce: przez Automattic – 3.6.5
    WP GDPR Compliance: przez Van Ons – 1.5.2
    WP Super Cache: przez Automattic – 1.6.9
    WP Desk Helper: przez WP Desk – 1.7.0
    wpDiscuz: przez gVectors Team (A. Chakhoyan
    G. Zakaryan
    H. Martirosyan) – 5.3.2
    
    ### Inactive Plugins (2) ###
    
    YITH WooCommerce Social Login: przez YITH – 1.3.4
    Yoast SEO: przez Team Yoast – 11.8 – Nietestowane z używaną wersją WooCommerce
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    ET Support Center :: Must-Use Plugins Autoloader: przez Elegant Themes –
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: PLN (zł)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Strona sklepu: #301 - /sklep/
    Koszyk: #302 - /koszyk/
    Zamówienie: #2407 - /checkout-2/
    Moje konto: #304 - /moje-konto/
    Regulamin: #328 - /regulamin/
    
    ### Theme ###
    
    Name: Divi Powerful Child Theme
    Version: 1.0.0
    Author URL: https://divi.help
    Child Theme: ✔
    Parent Theme Name: Divi
    Parent Theme Version: 3.26.6
    Parent Theme Author URL: http://www.elegantthemes.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### TI WooCommerce Wishlist Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 927
    Oldest: 2019-07-09 14:48:43 +0200
    Newest: 2019-08-09 13:35:22 +0200
    
    Pending: 2
    Oldest: 2019-08-09 14:35:22 +0200
    Newest: 2019-08-10 00:36:02 +0200
    
    Canceled: 2
    Oldest: 2019-08-07 17:02:16 +0200
    Newest: 2019-08-07 17:02:16 +0200
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    
    Thread Starter greatdee

    (@greatdee)

    Here are endpoints settings

    Permalinks settings are HERE

    Thread Starter greatdee

    (@greatdee)

    Hello? I’d really appreciate some help…

    Thread Starter greatdee

    (@greatdee)

    So… no help…

    Jesse Pearson (a11n)

    (@jessepearson)

    Automattic Happiness Engineer

    @greatdee It looks like you are using WP Super Cache and are not using the default page names for Cart, Checkout and My Account. Due to this, the pages are not automatically excluded from caching. Please go to Settings > WP Super Cache and then to Advanced and down to this section:


    Link to image: https://cld.wthms.co/l3Oino

    From here, add your page names in, one per line:

    
    koszyk
    checkout-2
    moje-konto
    

    Once this is done, please clear the cache and then try the checkout process again to see if there is any change.

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Endpoints not working’ is closed to new replies.