Support » Plugin: WooCommerce » Endpoint titles do not change

  • Resolved eyeswiseopen


    I am assuming that Checkout endpoints should be displaying as the page title will display a title ‘orders’ and not the title ‘my account’ for all possible end points

    This is what is happening now:
    All checkout endpoint are displaying the title checkout
    ALL my account endpoint are displaying the title my account

    Is this a known issue? or is this unique to my site?
    Either way is there a way to fix it?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Stef


    If you’re not seeing the title change when you click an end point menu tab then something in your theme is conflicting.

    Can you submit a system report please? You can edit the URL inside it if you’re not wanting to show a URL. Then paste the report here.

    Thank you
    here it is

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    • This reply was modified 1 year, 5 months ago by Jan Dembowski.
    • This reply was modified 1 year, 5 months ago by Jan Dembowski. Reason: Fixed formatting

    any suggestion?

    Plugin Support EtienneP


    @eyeswiseopen thank you for the System Status Report.

    Having a look at it, nothing obvious is standing out that might cause this, but it most likely still is either your theme or another plugin causing this.

    Try switching to the Storefront theme, and see if the issue remains. If so, try disabling all of your plugins except WooCommerce. Then try testing again to see if the issue persists. If that resolves your issue, enable each plugin one by one while continuing to test until you find the plugin that causes the issue.

    If you don’t want to do this on your live site, you can clone your site to a staging environment, where you can test without affecting your users.

    If your host doesn’t provide staging facilities, a simple way to do it is using the free WP Staging plugin:

    As you can see from the report the theme used is a child of OceanWP. After you suggested it is probably the theme I related it to OceanWP support

    Here is what Amit wrote back:

    I tested it with the woocommerce storefront theme and have the same issue. So it looks like the woocommerce plugin issue, not a theme issue.

    EtienneP, I just seen your message AFTER posting the above
    thank you,
    Please see Amit’s message, he has tested it with storefront (NOT ON MY SITE) I trust he is well aware how to test it rightly…

    Plugin Support madeincosmos


    Automattic Happiness Engineer

    @eyeswiseopen I just tested this on my site, and I can see the endpoint name set correctly as the main header. At the same time, the document title showing in the browser is still set to ‘My Account’:


    It is the document title you’re hoping to change here, is that right?

    Even though there’s no option in WooCommerce to change the document title, this should be possible with some custom code. Here you can find an example of how this can be done:


    Hi cosmos
    No it is the title that appears in the page itself it just stays my account or checkout
    I tried all sorts of functions and filters to no avail
    What could be the reason it stops working as it should?

    Plugin Support madeincosmos


    Automattic Happiness Engineer

    @eyeswiseopen I just checked Storefront on my test site, but the main header on the Orders page still says Orders rather than My Account:


    As we’re unable to reproduce it on any of our test sites, it’s likely one of the plugins changing this behavior. We’ve seen SEO plugins changing page titles sometimes, so I’d try and disable the All In One SEO Pack here first.

    If this doesn’t help, I’d recommend to check all other plugins one by one, until the title changes to the correct one again. If you’d rather avoid disabling things on your real site, you can create a test copy using the free WP Staging plugin:

    Plugin Support RK


    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thank you for all your help so far

    It is not resolved yet…
    I kept on testing it and it it is clear now – it is oceanWP issue
    Their support promised a fix And I am hopfull

    Many thanks again

    In case others are interested in a solution
    check out the code provided by OceanWP

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Endpoint titles do not change’ is closed to new replies.