Hi @matthiaswagner,
This is not a common error, but it is an issue we’d like to fix.
I’ve made a new branch on our GitHub that should solve this issue: https://github.com/Really-Simple-Plugins/burst/tree/1.2.1-endpoint-directory-subsites
Could you download and install this? Burst will check hourly if the endpoint is working and should try to re-install in the right directory.
Let me know how this solves your issue.
Kind regards,
Hessel
hy hessel,
thanks for your quick help.
we tried the plugin files from that branch but it did not resolve the issue in our site also after waiting for 2 hours, clearing cache and so on.
unfurtunately i have to tell you that we decided to use another plugin not only for that reason but also because of more settings and statistical data.
since we will start using complianz, we will keep an eye on burst too 😉
all the best
matt
Hi Matthias,
I’m sorry this branch did not fix your issue. I’ll look into it and make a fix for other subsite installs.
If you ever decide that Burst is a good fit, let us know and we might be able to help you import your data from another plugin.
Also if you think Burst is lacking some features feel free to let us know. You can do so by submitting a feature request or just reply here. We always welcome feedback 🙂
Kind regards,
Hessel
I have the same issue here. The endpoint file is in the directory, but tracking is not possible (error).
With the same issue, you mean that you also have your website in a subdirectory?
Thanks, for clarifying. we have a fix ready, we’ll do some testing to ensure compatibility with both default and directory setup, and get back to you with the fix tomorrow.
Hi @pappe,
We’ve made a fix. Could you please download and try this GitHub Branch?
https://github.com/Really-Simple-Plugins/burst/tree/1.2.1-endpoint-directory-subsites
Let me know if this solves your issue.
Kind regards,
Hessel
