Title: Endless loop on checkout page Last modified: February 26, 2019 --- # Endless loop on checkout page * Resolved [smix](https://wordpress.org/support/users/smix/) * (@smix) * [7 years, 4 months ago](https://wordpress.org/support/topic/endless-loop-on-checkput-page/) * Hi. I’m having an issue with never ending loop on my checkout page. I updated woocommerce-didn’t fix the issue, then I tried to disable all plugins-didn’t work, after that I tried switching to default theme-also didn’t work. After reading the same issues with other people- deleted cache- also doesn’t work. Can please someone elaborate what is the issue and how to resolve it ASAP? * Thank you. - This topic was modified 7 years, 4 months ago by [smix](https://wordpress.org/support/users/smix/). Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [Grigorij S. a11n](https://wordpress.org/support/users/grigaswp/) * (@grigaswp) * [7 years, 4 months ago](https://wordpress.org/support/topic/endless-loop-on-checkput-page/#post-11251149) * Hi there, * Thanks for reaching out! * > Hi. I’m having an issue with never ending loop on my checkout page. I updated > woocommerce-didn’t fix the issue, then I tried to disable all plugins-didn’t > work, after that I tried switching to default theme-also didn’t work. After > reading the same issues with other people- deleted cache- also doesn’t work. > Can please someone elaborate what is the issue and how to resolve it ASAP? * It’s hard to say what exactly is happening with the current amount of information but if you’ve tried a [full plugin/theme conflict test](https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4) and it was still happening – perhaps this can be related to server-side caching. * You may want to reach out to your hosting provider and ask them to disable server- side caching for cart and checkout pages. * If that doesn’t help – please head to WooCommerce >> Status, copy the System Status Report and paste it here. * Thank you! * Thread Starter [smix](https://wordpress.org/support/users/smix/) * (@smix) * [7 years, 4 months ago](https://wordpress.org/support/topic/endless-loop-on-checkput-page/#post-11251245) * ` ### WordPress Environment ### * Home URL: [https://studiosmijeha.hr](https://studiosmijeha.hr) Site URL: [https://studiosmijeha.hr](https://studiosmijeha.hr) WC Version: 3.5.5 Log Directory Writable: ✔ WP Version: 5.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – * ### Server Environment ### * Server Info: Apache PHP Version: 5.6.40 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 128 MB PHP Time Limit: 30 PHP Max Input Vars: 6000 cURL Version: 7.62.0 OpenSSL/1.0.2k * SUHOSIN Installed: ✔ MySQL Version: 5.6.43-cll-lve Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ * ### Database ### * WC Database Version: 3.5.5 WC Database Prefix: wpSS_ Total Database Size: 9.78MB Database Data Size: 9.22MB Database Index Size: 0.56MB wpSS_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB wpSS_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB wpSS_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB wpSS_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wpSS_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB wpSS_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB wpSS_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB wpSS_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wpSS_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB wpSS_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB wpSS_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB wpSS_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB wpSS_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB wpSS_woocommerce_log: Data: 0.00MB + Index: 0.00MB wpSS_commentmeta: Data: 0.00MB + Index: 0.00MB wpSS_comments: Data: 0.00MB + Index: 0.01MB wpSS_em_bookings: Data: 0.00MB + Index: 0.00MB wpSS_em_events: Data: 0.00MB + Index: 0.01MB wpSS_em_locations: Data: 0.00MB + Index: 0.02MB wpSS_em_meta: Data: 0.00MB + Index: 0.00MB wpSS_em_tickets: Data: 0.00MB + Index: 0.00MB wpSS_em_tickets_bookings: Data: 0.00MB + Index: 0.00MB wpSS_et_divi_ab_testing_clients: Data: 0.00MB + Index: 0.00MB wpSS_et_divi_ab_testing_stats: Data: 0.00MB + Index: 0.00MB wpSS_links: Data: 0.00MB + Index: 0.00MB wpSS_loginizer_logs: Data: 0.00MB + Index: 0.01MB wpSS_nextend2_image_storage: Data: 0.00MB + Index: 0.00MB wpSS_nextend2_section_storage: Data: 0.03MB + Index: 0.01MB wpSS_nextend2_smartslider3_generators: Data: 0.00MB + Index: 0.00MB wpSS_nextend2_smartslider3_sliders: Data: 0.01MB + Index: 0.00MB wpSS_nextend2_smartslider3_sliders_xref: Data: 0.00MB + Index: 0.00MB wpSS_nextend2_smartslider3_slides: Data: 0.03MB + Index: 0.00MB wpSS_options: Data: 1.25MB + Index: 0.07MB wpSS_postmeta: Data: 0.67MB + Index: 0.23MB wpSS_posts: Data: 7.21MB + Index: 0.15MB wpSS_reorder_post_rel: Data: 0.00MB + Index: 0.00MB wpSS_termmeta: Data: 0.00MB + Index: 0.01MB wpSS_terms: Data: 0.00MB + Index: 0.01MB wpSS_term_relationships: Data: 0.00MB + Index: 0.00MB wpSS_term_taxonomy: Data: 0.00MB + Index: 0.00MB wpSS_usermeta: Data: 0.01MB + Index: 0.01MB wpSS_users: Data: 0.00MB + Index: 0.01MB wpSS_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB wpSS_wc_download_log: Data: 0.00MB + Index: 0.00MB wpSS_wc_webhooks: Data: 0.00MB + Index: 0.00MB * ### Post Type Counts ### * attachment: 151 custom_css: 2 custom-css-js: 27 customize_changeset: 172 event: 1 event_listing: 2 location: 1 mc4wp-form: 1 nav_menu_item: 17 page: 62 post: 3 product: 17 revision: 939 shop_order: 4 tc_api_keys: 18 tc_events: 17 tc_seat_charts: 10 tc_templates: 2 tc_tickets: 9 tc_tickets_instances: 4 wpcf7_contact_form: 4 * ### Security ### * Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ * ### Active Plugins (9) ### * Akismet Anti-Spam: by Automattic – 4.1.1 amr shortcode any widget: by anmari– 3.7 Black Studio TinyMCE Widget: by Black Studio – 2.6.7 Checkout reCAPTCHA: by Tickera.com – 1.0.1 – Not tested with the active version of WooCommerce CMB2: by CMB2 team – 2.6.0 Contact Form 7 MailChimp Extension: by Renzo Johnson – 0.4.51 Contact Form 7: by Takayuki Miyoshi – 5.1.1 WooCommerce Customizer: by SkyVerge– 2.6.0 – Not tested with the active version of WooCommerce WooCommerce: by Automattic– 3.5.5 * ### Settings ### * API Enabled: – Force SSL: – Currency: HRK (kn) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) * Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated- 5 (rated-5) * ### WC Pages ### * Shop base: #52 – /studio-smijeha-zagreb/ Cart: #1141 – /kosarica/ Checkout: # 1008 – /tickets-order-confirmation/ My account: ❌ Page not set Terms and conditions:# 930 – /uvjeti-koristenja/ * ### Theme ### * Name: Customify Version: 0.2.8 Author URL: [https://wpcustomify.com/about](https://wpcustomify.com/about) Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ * ### Templates ### * Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce. php has priority over archive-product.php. This is intended to prevent display issues. * Overrides: customify/woocommerce/cart/cart.php customify/woocommerce/cart/mini- cart.php customify/woocommerce/checkout/form-coupon.php customify/woocommerce/ content-product.php customify/woocommerce/content-single-product.php customify/ woocommerce/content-widget-product.php version 3.5.2 is out of date. The core version is 3.5.5 customify/woocommerce/content-widget-reviews.php customify/woocommerce/ loop/add-to-cart.php customify/woocommerce/loop/loop-end.php customify/woocommerce/ loop/loop-start.php customify/woocommerce/loop/pagination.php customify/woocommerce/ loop/result-count.php customify/woocommerce/loop/sale-flash.php customify/woocommerce/ product-searchform.php customify/woocommerce/single-product/add-to-cart/external. php customify/woocommerce/single-product/add-to-cart/grouped.php customify/woocommerce/ single-product/add-to-cart/simple.php customify/woocommerce/single-product/add- to-cart/variation-add-to-cart-button.php customify/woocommerce/single-product/ product-image.php customify/woocommerce/single-product/sale-flash.php customify/ woocommerce/single-product/tabs/tabs.php customify/woocommerce/single-product/ title.php * Outdated Templates: ❌ * Thread Starter [smix](https://wordpress.org/support/users/smix/) * (@smix) * [7 years, 4 months ago](https://wordpress.org/support/topic/endless-loop-on-checkput-page/#post-11255308) * Any reply, please? * Plugin Support [Grigorij S. a11n](https://wordpress.org/support/users/grigaswp/) * (@grigaswp) * [7 years, 4 months ago](https://wordpress.org/support/topic/endless-loop-on-checkput-page/#post-11255337) * Hi there, * Thank you for posting the System Status Report. * I wasn’t able to access your site because of this: * [https://cld.wthms.co/ppAfh4](https://cld.wthms.co/ppAfh4) * I’d need to be able to access the cart and checkout pages in order to see whether this is related to caching, or something else. * Also, have you reached out to your hosting provider and asked them to disable server-side caching for cart and checkout pages? * Plugin Support [Shaun Kuschel a11n](https://wordpress.org/support/users/shaunkuschel/) * (@shaunkuschel) * Automattic Happiness Engineer * [7 years, 3 months ago](https://wordpress.org/support/topic/endless-loop-on-checkput-page/#post-11304028) * Since we haven’t heard back in a while, we’re going to mark this as resolved. However, if you need any further assistance, let us know. Thanks! Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Endless loop on checkout page’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 5 replies * 3 participants * Last reply from: [Shaun Kuschel a11n](https://wordpress.org/support/users/shaunkuschel/) * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/endless-loop-on-checkput-page/#post-11304028) * Status: resolved