Sorry for the delay. Your request is being reviewed by our support staff. We will soon report you back.
Thank you for your patience to this issue
Regards
Hello,
Thank you for reaching out to us and I’m sorry to hear about your issue
I’ve managed to test it out and I was unable to see any functionality issues
S.S https://prnt.sc/EpmW-4u9rEC8
Can you share the console errors, if exist any, Enable and share debug log, It will be help to troubleshoot the issue
Also can you please try these steps for us:
Deactivate All Plugins Installed on Your Website
You can then reactivate these plugins one by one, to see when the error happens again.
Switch to a Default WordPress Theme and try to troubleshoot
For further assistance, you may also contact us from our official site
Let us know how this works for you.
Kind Regards
I also have this problem.
It can also be found on your demo website. https://demo.zealousweb.com/wordpress-plugins/generate-pdf-using-contact-form-7-pro/
There it also loads infinitely long.
Thank you for reporting , we will look into this and will report you back soon
Hi
Sorry for the delay!
Can you let us know, Are you facing issue in latest version of plugin?
Is it free or pro version
Hello There,
On our demo site , we were having permissions issue.
S.S https://prnt.sc/LgQ4TgB3hHuW
I suggest please check on your end as well that you have provided permission to plugin folder as pdf requires permission to be created in folder
And if still that doesn’t solves your issue, please contact us from our website, so we can help you troubleshoot the issue
Regards
We are closing the ticket now as we don’t see any further queries. If there is anything else you need help with. Feel free to reach us out and open up New ticket. We will be happy to help
Regards
