Title: Encoding problem with email
Last modified: June 17, 2017

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# Encoding problem with email

 *  [Francis](https://wordpress.org/support/users/chartrandf/)
 * (@chartrandf)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/encoding-problem-with-email/)
 * Hello,
 * since I updated my WordPress & plugins I’m having an issue with contact-form 
   confirmation email. In the source of mail I have special has «=%0D%0A». I have
   tested many fixes, but I still have these characters in the source and content
   of the mail.
 * Here’s my setup:
    - WordPress 4.5.3
    - Contact form 4.4.2
    - SFTP connection and forced UTF8 encoding file
    - HTML email
    - Additionnal settings for the form => Content-Type: text/plain; charset=UTF-
      8
 * Do you have any idea why?
 * Regards
    Francis Chartrand
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/encoding-problem-with-email/#post-7549115)
 * How have you set up in the [Mail tab](http://contactform7.com/setting-up-mail/)?
 *  Thread Starter [Francis](https://wordpress.org/support/users/chartrandf/)
 * (@chartrandf)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/encoding-problem-with-email/#post-7549134)
    - **to:** [myemail@email.com](https://wordpress.org/support/topic/encoding-problem-with-email/myemail@email.com?output_format=md)
    - **from:** [submiter@email.com](https://wordpress.org/support/topic/encoding-problem-with-email/submiter@email.com?output_format=md)
    - Option HTML format checked
    - **Additionnal settings:** Content-Type: text/plain; charset=UTF-8
 *  Thread Starter [Francis](https://wordpress.org/support/users/chartrandf/)
 * (@chartrandf)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/encoding-problem-with-email/#post-7549135)
 * *Note: I have tested with text format only option and I have the same kind of
   problem!
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/encoding-problem-with-email/#post-7549203)
 * Do you mean “Additional Headers” or you really put the Content-Type line into
   the Additional Settings tab field?
 *  Thread Starter [Francis](https://wordpress.org/support/users/chartrandf/)
 * (@chartrandf)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/encoding-problem-with-email/#post-7549261)
 * I tried it everywhere ^^, but at the beginning I didn’t have this setting. So
   you can ignore this setting I think
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/encoding-problem-with-email/#post-7549272)
 * I don’t think so.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Encoding problem with email’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [encoding](https://wordpress.org/support/topic-tag/encoding/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 7 replies
 * 3 participants
 * Last reply from: [ivanyiu](https://wordpress.org/support/users/ivanyiu/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/encoding-problem-with-email/#post-8972688)
 * Status: not resolved