Title: Encoding problem in the notification email
Last modified: September 26, 2016

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# Encoding problem in the notification email

 *  Anonymous User 12851872
 * (@anonymized-12851872)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-in-the-notification-email/)
 * Hi,
 * When I receive a notification email saying that I have a comment on my website,
   I see that the “subject” line there is an encoding problem, is this normal?
    
   Thank you
 * ![wpDicuz notificatiom mail encoding problem](https://i0.wp.com/nsa38.casimages.
   com/img/2016/09/26/160926035110947667.jpg)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Aghasi](https://wordpress.org/support/users/aghasi/)
 * (@aghasi)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-in-the-notification-email/#post-8225996)
 * Hi wolfneo,
    This “email” is sent by WordPress, as every time when someone make
   a comment it sends an email. That’s it. We don’t send such emails.
 *  Thread Starter Anonymous User 12851872
 * (@anonymized-12851872)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-in-the-notification-email/#post-8226300)
 * Hi,
    There is a system of subscription with wpDisqus? The problem is not receiving
   this email but the problem is the encoding of error in the subject field. my 
   site is under the UTF8 charset, my database is under UTF8_general_ci, so for 
   you, the problem is at the level of WordPress? You do not know the solution?
 * Thank You
 *  [Aghasi](https://wordpress.org/support/users/aghasi/)
 * (@aghasi)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-in-the-notification-email/#post-8238666)
 * Hi wolfneo,
    Yes, those are WordPress functions. As you know,we have subscription
   for comments.
 *  Thread Starter Anonymous User 12851872
 * (@anonymized-12851872)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-in-the-notification-email/#post-8238788)
 * Hi,
    Yes I thought that it came from the functions of WordPress, sorry I realized
   I have tables under the unicode encodageutf8mb4, I wanted to put all my tables
   under encoding UTF8_general_ci, two days ago, but this made me lose all my images.
   I don’t know what table works with the WordPress mail option, damage Thank you
   for your help

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Encoding problem in the notification email’ is closed to new replies.

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## Tags

 * [encoding](https://wordpress.org/support/topic-tag/encoding/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [utf8](https://wordpress.org/support/topic-tag/utf8/)

 * 4 replies
 * 2 participants
 * Last reply from: Anonymous User 12851872
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-in-the-notification-email/#post-8238788)
 * Status: not resolved