Title: encoding problem disabled sending
Last modified: August 22, 2016

---

# encoding problem disabled sending

 *  Resolved [dentopolis777](https://wordpress.org/support/users/dentopolis777/)
 * (@dentopolis777)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/encoding-problem-disabled-sending/)
 * i’ve noticed that i can’t send my form when the Name field contains non-english
   characters. when i remove those letters – it works fine. even with such characters
   in other fields. how can i fix that?
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/encoding-problem-disabled-sending/#post-5927748)
 * Can I see the site? Also how have you [set up the mail](http://contactform7.com/setting-up-mail/)?
   What other plugins do you use?
 *  Thread Starter [dentopolis777](https://wordpress.org/support/users/dentopolis777/)
 * (@dentopolis777)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/encoding-problem-disabled-sending/#post-5927758)
 * Allow PHP in Posts and Pages
    Akismet Add Meta Tags Cookie Law Info FEEDZY RSS
   Feeds by b*web Polylang TinyMCE Advanced Ultimate Addons for Visual Composer 
   WP-Mail-SMTP
 * WP-Mail-SMTP test mail sends it correctly.
    [http://pawellabno.pl/opinie/](http://pawellabno.pl/opinie/)
 *  [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/encoding-problem-disabled-sending/#post-5927776)
 * Worked for me [[screenshot](http://plugins.svn.wordpress.org/postman-smtp/assets/examples/Screen_Shot_2015-03-23_at_8_31_57_AM.png)]–
   what is the error that you get?
 * (Your page [http://www.pawellabno.pl/kontakt/](http://www.pawellabno.pl/kontakt/)
   wouldn’t load for me, I just got a flashing blue dot)
 *  Thread Starter [dentopolis777](https://wordpress.org/support/users/dentopolis777/)
 * (@dentopolis777)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/encoding-problem-disabled-sending/#post-5927777)
 * well you’re right. it works with postman smtp so there must be a problem with
   wp-mail-smtp. but i will switch to postman smtp so thanks a lot. works great!
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/encoding-problem-disabled-sending/#post-5927778)
 * Try deactivating all other plugins and switching to the default theme.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘encoding problem disabled sending’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

## Tags

 * [encoding](https://wordpress.org/support/topic-tag/encoding/)

 * 5 replies
 * 3 participants
 * Last reply from: [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/encoding-problem-disabled-sending/#post-5927778)
 * Status: resolved