Title: Encoding problem after update to version 3.5.1
Last modified: August 21, 2016

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# Encoding problem after update to version 3.5.1

 *  [Ayman](https://wordpress.org/support/users/aymanalzarrad/)
 * (@aymanalzarrad)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/)
 * Hello,
 * After updating to WordPress 3.5.1 some strange characters started to show up 
   in posts titles replacing special Italian characters for example the (è) is showing
   as black diamond with white (?) in it…
    It’s more than a week and I’m trying 
   to find a solution to this problem but no luck I folowed a lote of suggestions
   that indicates deleting the `define('DB_CHARSET', 'utf8');` from wp-config.php
   but in my case doing that just made it worse…
 * Informations Of what I have now:
    1. the database collation is set to: `utf8_general_ci`
   2. The html output is showing `<meta charset="UTF-8">` 3. Itried to check the
   html output by w3 validator but I got this error blocking the validator: `Sorry,
   I am unable to validate this document because on line 616 it contained one or
   more bytes that I cannot interpret as utf-8 (in other words, the bytes found 
   are not valid values in the specified Character Encoding). Please check both 
   the content of the file and the character encoding indication. The error was:
   utf8 “\xE2” does not map to Unicode`
 * Any Idea suggestion would be very appreciated

Viewing 13 replies - 1 through 13 (of 13 total)

 *  [clickmac](https://wordpress.org/support/users/clickmac/)
 * (@clickmac)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683416)
 * deleting things from the wp-config.php may as well shut down your wordpress site.
   return it back to the way it was, or completely re-install it.
 * then try deactivating all of your plugins one by one, to see if it’s a plugin
   issue.
 *  Thread Starter [Ayman](https://wordpress.org/support/users/aymanalzarrad/)
 * (@aymanalzarrad)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683423)
 * I already have my wp-config.php file as it was and everything else on the website
   is working it’s just the encoding problem.
 * > then try deactivating all of your plugins one by one, to see if it’s a plugin
   > issue.
 * I will try that
 *  [clickmac](https://wordpress.org/support/users/clickmac/)
 * (@clickmac)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683429)
 * ok. let’s see what happns
 *  Thread Starter [Ayman](https://wordpress.org/support/users/aymanalzarrad/)
 * (@aymanalzarrad)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683481)
 * I tried disabling all plugins but that didn’t change anything.
    Any Idea?
 *  [clickmac](https://wordpress.org/support/users/clickmac/)
 * (@clickmac)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683623)
 * what’s the link to your site?
    to the problem page itself
 *  Thread Starter [Ayman](https://wordpress.org/support/users/aymanalzarrad/)
 * (@aymanalzarrad)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683777)
 * The problem is showing up only on the home page on a non featured articles .
   
   Here is the link: [Home Page](http://j.gs/2947384/live)
 *  [Borko](https://wordpress.org/support/users/media-x/)
 * (@media-x)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683778)
 * I don’t see anything wrong with your post titles. For example:
    Bergè da Centovetrine…
   shows the è just fine.
 *  Thread Starter [Ayman](https://wordpress.org/support/users/aymanalzarrad/)
 * (@aymanalzarrad)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683779)
 * Have a look at this 2 titles:
    Quando il bodyguard diventa virtuale…&#… OR Donne
   tagliano il traguardo della maratona &#…
 * You will not see the problem with featured articles you will see it with titles
   of articles that are under the featured articles.
 *  [Borko](https://wordpress.org/support/users/media-x/)
 * (@media-x)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683781)
 * It looks like if your post excerpt ends up with quotation marks it gets badly
   formated. The best solution would be to contact the template author. We can offer
   support only for themes distributed on WordPress.org
 *  [clickmac](https://wordpress.org/support/users/clickmac/)
 * (@clickmac)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683782)
 * yes it seems that way, good spot [@media](https://wordpress.org/support/users/media/)
   X
 *  Thread Starter [Ayman](https://wordpress.org/support/users/aymanalzarrad/)
 * (@aymanalzarrad)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683784)
 * I know that the themes support here is only for themes distributed on WordPress.
   org
    It’s just that I didn’t think It was a theme problem.
 *  [Borko](https://wordpress.org/support/users/media-x/)
 * (@media-x)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683785)
 * Ayman, did you switch to the default theme and check if the titles and excerpts
   are working properly ?
 *  Thread Starter [Ayman](https://wordpress.org/support/users/aymanalzarrad/)
 * (@aymanalzarrad)
 * [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683865)
 * [@media](https://wordpress.org/support/users/media/) X , [@clickmac](https://wordpress.org/support/users/clickmac/)
   
   Thanks for your response and sorry for my late reply.
 * Anyway, after digging more into it I arrive to the conclusion that the “Smart
   Quates” that wordpress are the problem… but the only thing is that I appeared
   just now and never before, so I kept digging more till I discovered that some
   of my database tables were created using latin1_swedish_ci insted of utf8_general_ci.
 * So I decided to re-install the website from scratch and that’s still in progress.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Encoding problem after update to version 3.5.1’ is closed to new replies.

## Tags

 * [character set](https://wordpress.org/support/topic-tag/character-set/)
 * [collation](https://wordpress.org/support/topic-tag/collation/)
 * [database](https://wordpress.org/support/topic-tag/database/)
 * [encoding](https://wordpress.org/support/topic-tag/encoding/)
 * [utf8](https://wordpress.org/support/topic-tag/utf8/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 13 replies
 * 3 participants
 * Last reply from: [Ayman](https://wordpress.org/support/users/aymanalzarrad/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/encoding-problem-after-update-to-version-351/#post-3683865)
 * Status: not resolved

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