enabling woocommerce on oceanwp/elementor disables theme customizer

Viewing 3 replies - 1 through 3 (of 3 total)
  • Abhishek

    (@abhikr781)

    2 years, 6 months ago

    Hello,

    Kindly share the snapshots of the issue because the URL has shared the required login access and we can not share the login details here, it’s against the forum rule.

    In addition, Would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look?

    Thread Starter dan426

    (@dan426)

    2 years, 6 months ago

    I did not know that adding the above links revealed the login info, I have changed it.

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: MariaDB Server v10.3.31
    PHP Version: 7.3.31
    PHP Max Input Vars: 1000
    PHP Max Post Size: 512M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.8.1
    Site URL: https://sflhotrodshop.com
    Home URL: https://sflhotrodshop.com
    WP Multisite: No
    Max Upload Size: 512 MB
    Memory limit: 512M
    Permalink Structure: /%postname%/
    Language: en-US
    Timezone: 0
    Debug Mode: Inactive

    == Theme ==
    Name: OceanWP Child
    Version: 1.0
    Author: Nick
    Child Theme: Yes
    Parent Theme Name: OceanWP
    Parent Theme Version: 3.0.7
    Parent Theme Author: Nick

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0

    == Active Plugins ==
    BackWPup
    Version: 3.10.0
    Author: Inpsyde GmbH

    Code Snippets
    Version: 2.14.2
    Author: Code Snippets Pro

    Elementor
    Version: 3.4.4
    Author: Elementor.com

    Essential Addons for Elementor
    Version: 4.9.3
    Author: WPDeveloper

    Flipbox – Awesomes Flip Boxes Image Overlay
    Version: 2.5.1
    Author: Biplob Adhikari

    Max Mega Menu
    Version: 2.9.4
    Author: megamenu.com

    Max Mega Menu – Pro Addon
    Version: 2.1.2
    Author: megamenu.com

    Ocean Extra
    Version: 1.8.1
    Author: OceanWP

    Piotnet Addons For Elementor
    Version: 2.4.13
    Author: Piotnet

    Premium Addons for Elementor
    Version: 4.5.7
    Author: Leap13

    Premium Addons PRO
    Version: 2.5.1
    Author: Leap13

    Templately
    Version: 1.3.0
    Author: Templately

    WooCommerce
    Version: 5.8.0
    Author: Automattic

    Wordfence Security
    Version: 7.5.5
    Author: Wordfence

    WPForms Lite
    Version: 1.7.0
    Author: WPForms

    Yoast SEO
    Version: 17.3
    Author: Team Yoast

    == Elementor – Compatibility Tag ==

    Essential Addons for Elementor: Compatibility not specified
    Piotnet Addons For Elementor: Compatibility not specified
    Premium Addons for Elementor: Compatibility not specified

    == Elements Usage ==

    page : 5
    button : 7
    heading : 18
    image : 15
    shortcode : 3
    text-editor : 18
    section : 3
    button : 14
    image : 1
    wp-widget-maxmegamenu : 2
    wp-widget-ocean_mailchimp : 1
    wp-post : 0
    button : 6
    image : 1
    shortcode : 2
    wp-widget-maxmegamenu : 2
    wp-page : 6
    shortcode : 6

    == Log ==

    PHP: showing 1 of 1PHP: 2021-10-09 18:37:21 [notice X 2][/home/qualpecan386xc/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]

    Abhishek

    (@abhikr781)

    2 years, 6 months ago

    Hello,

    Seems you have also opened a ticket at the helpdesk and we already reverted there. Kindly share the required details to troubleshoot the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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