Support » Plugin: WooCommerce PayPal Checkout Payment Gateway » Enable PayPal Credt Payments in the UK

  • Resolved fuzioneer

    (@fuzioneer)


    I believe this is now available to UK Vendors, but it will not allow me to enable it within Woocommerce settings ?

Viewing 12 replies - 16 through 27 (of 27 total)
  • Thread Starter fuzioneer

    (@fuzioneer)

    changed the ticket to not be resolved 😉

    Plugin Support Elvira K

    (@treibalen)

    Hi there @fuzioneer,

    Thanks for reopening the thread!

    I’ve checked with our teams once again and confirmed that if your PayPal account in the UK was approved for PayPal Credit, they’re sending you the exact instructions on how to alter the code of our PayPal Checkout plugin to be able to offer this functionality on your site.

    Please reach out to PayPal to get PayPal Credit approved and to get those instructions.

    Cheers!

    Hello @treibalen

    This great news.

    Please can you clarify where to get the instructions. The statement is too vague as the steps / changes needed need to be clear please.

    Thank you

    Thread Starter fuzioneer

    (@fuzioneer)

    so exactly what do we need to do to enable the functionality ?

    Plugin Support Elvira K

    (@treibalen)

    Hi there @stefanpieter,

    PayPal Account Management team works with merchants to implement the code needed to configure PayPal Credit in the UK so unlocking PayPal Credit for UK merchants is handled fully by PayPal.

    Hope it helps!

    This is wrong, totally wrong. Essentially we cannot use this plugin for PayPal credit in the UK. As I’ve stated before, the plugin only allows PayPal credit for stores that are in the US and WooCommerce currency is set to US Dollars.

    Stating that this is an issue with PayPal is nonsense. We have PayPal credit enabled on our accounts but cannot use this plugin for accepting PayPal credit as we are not in the US and operating with US Dollars. The developers of this plugin need to update the plugin to better handle this. The responsibility lays with the plugin developers NOT PayPal!

    function wc_gateway_ppec_is_credit_supported() {
    	$base = wc_get_base_location();
    	return 'US' === $base['country'] && 'USD' === get_woocommerce_currency();
    }

    Hello @treibalen

    So to confirm. Non of the changes are suppored by this plugin Author / Team but rather we need to contact PayPal directly so they can help us make the changes to your plugin? This seems like strange advice.

    I undertand that the PayPal account needs to be enabled for PayPal Credit on the account but backend plugin changes?

    What exactly do we need to ask PayPal as this will go down a rabbit hole if not clearly defined to PayPal what is needed.

    Thread Starter fuzioneer

    (@fuzioneer)

    @philiprabbett if we modified that file to be UK and GBP etc would it then work ?

    They’ve changed the code slightly since I originally had this issue. I’ve raised a bug report with WooCommerce since we are getting nowhere here… It’s possible to just change that to return true but I’m not sure of any fallout since it’s been a while from when I first patched this. The problem with patching is that we can’t update the plugin after since it would undo the patch and therefore any potential security fixes would be missed leaving your store vulnerable to attack.

    Thread Starter fuzioneer

    (@fuzioneer)

    understood, I just really cant understand why we are getting the run around like this, it seems such a simply thing to enable !

    I think PayPal is part of the problem because when you Google PayPal Credit, the American website says it’s only for US customers but going to the UK site says UK supports it also (obviously) so my assumption is that’s part of the problem.

    Plugin Support Elvira K

    (@treibalen)

    Hi everyone,

    Thank you for your replies!

    You’re correct that PayPal Checkout code out of the box doesn’t support PayPal Credit for the UK stores and currency, this limitation is hard-coded indeed.

    While those changes are not implemented on the plugin-level, PayPal team is providing steps to the merchants on how to use PayPal Checkout with PayPal Credit if approved in the UK. This is a tedious workaround but it does allow UK merchants to use this feature while it’s not officially rolled out within the plugin.

    Our Product team is evaluating demand for this feature every now and again. To show your demand, please vote this feature request up on ou Ideas Board: https://ideas.woocommerce.com/forums/133476-woocommerce/suggestions/38475967-add-paypal-credit-options-for-uk-sellers

    If you are a UK merchant and have been approved for PayPal Credit, please reach out to your PayPal Account Manager, who got you approved, for the next steps.

    I’ll mark this thread as resolved and you’re very welcome to comment on the Ideas Board since it’s more visible to our Product and Development team although I did pass your feedback to them.

    Hope it helps!

Viewing 12 replies - 16 through 27 (of 27 total)
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