Support » Plugin: Canada Post Shipping For WooCommerce » Enable/Disable Snail Mail By Shipping Class

  • Resolved emilygonsalves

    (@emilygonsalves)


    I am trying to configure my shipping settings so that I can get the Canada Post rates generated, but I am seeing the “snail mail” option show even for items I can’t actually ship that way (in my case these are T-shirts and a “premium” package I sell). The depth is too much for lettermail, my supplier only ships them parcel.

    I set up shipping classes in Woocommerce but I can’t figure out a way to adjust options so that lettermail only shows for items with a specific shipping class or I can block that option for things I will only ship by parcel.

    Is there something I’m missing? Do I have to upgrade to do this?

    I have already added a custom PHP snippet to add a handling fee to cover the tax/fuel surcharge/payment processing fee, so you will see that in the cart.

    I have not found something to help me customize a snippet to select if lettermail is only shown for a particular class though and I don’t want to block it for select items that I can actually send by lettermail as long as they are the only items shipped.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter emilygonsalves

    (@emilygonsalves)

    I’ve found a workaround for my T-shirts by changing the shipping weight to 600g, but I have an issue I can’t seem to solve yet for “snail mail” showing for items that cannot be shipped (e.g. event tickets and a badge sticker) – we only give these out in person after scanning a QR code. I need to be able to block shipping on those items so I’m not having to refund $1 here and there for customers who don’t notice the warning.

    Can I block this plugin generating shipping rates by shipping class? Or is there something else I’m missing?

    Thread Starter emilygonsalves

    (@emilygonsalves)

    I’ve opted to make my tickets and the badge sticker “virtual” which seems to remove shipping options altogether if they’re the only items in the cart.

    However, if virtual items are combined in the cart with shippable items, there’s no indication that some items can be shipped and some cannot. Is there a way aside from me having a permanent message on the cart warning them of this to indicate that? I think some people will ignore my warning message and still expect tickets to be shipped.

    Plugin Author smallfishes

    (@smallfishes)

    Hi @emilygonsalves

    Looks like you’re pretty awesome at troubleshooting things!

    Could you send me an email at mike at smallfishanalytics dot com so I can send you a test version to fix the letter mail showing up on packages that are too big?

    I can also start working on a new filter so you can customize things a bit better to achieve what you’re looking for.

    Plugin Author smallfishes

    (@smallfishes)

    Hi @emilygonsalves

    Just wanted to follow up and let you know I’m still working on adding the filter.

    Plugin Author smallfishes

    (@smallfishes)

    Hi @emilygonsalves

    Are you still looking for help? I’ve got the feature added and can send you a test version. Please email mike at smallfishanalytics dot com and I’ll send you the test version.

    Plugin Author smallfishes

    (@smallfishes)

    No response so closing the ticket. Please feel free to reply if you still require help.

Viewing 6 replies - 1 through 6 (of 6 total)
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