• Resolved vinkdtp

    (@vinkdtp)


    Hi,

    I am trying to use your ‘GDPR Cookie Compliance’ plugin but I can’t seem to find out how the scripts work..
    What I’m trying to accomplish is for customers to be able to enable/disable the Facebook cookie and Google analytics cookie.. But how does that work? Is there a standard script for that to add in the ‘Head Section’ somewhere? Because every time I try to enable the 3rd party cookies it asks me to write some code for the ‘Head Section’.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    Hi @vinkdtp,

    Thanks for using our plugins.

    You have to add the script to the Head or Body or Footer sections to enable the 3rd party or advanced cookies, otherwise the plugin can’t block them. Our plugin injects the script added to the settings based on the user preferences. If you have no scripts, the plugin doesn’t block the scripts.

    You have Facebook scripts added by other plugin or by your theme, these should be removed and the scripts should be added to the 3rd party relevant script sections.

    Read more about the FAQ section.

    I hope this helps.

    Thread Starter vinkdtp

    (@vinkdtp)

    Hi @mooveagency ,

    Thank you for your reply. Do you know where I can find the code that is used for 3rd party cookies? Like a Facebook or Twitter script? Google Analytics script?

    Plugin Author Moove Agency

    (@mooveagency)

    Hi @vinkdtp,

    You can find in the theme source code or third party plugins. Please ask your developer to identify the hardcoded strings in your theme / plugins.

    I hope this helps.

    Thread Starter vinkdtp

    (@vinkdtp)

    @mooveagency I really have no idea what to do.. Is there a premium support I can buy so that you guys can implement the plugin for me and make it work?

    Plugin Author Moove Agency

    (@mooveagency)

    Hi @vinkdtp

    We provide premium support (with bespoke installation and setup).

    Can you please email us on plugins@mooveagency.com and we will provide you more details.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Enable/disable Facebook & Google Analytics cookie’ is closed to new replies.