• Resolved Ryan

    (@youxnet)


    Enable advanced credit card payment checkout page does not show sub-functionality

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 31 total)
  • Thread Starter Ryan

    (@youxnet)

    After credit card payment is enabled in the background, the credit card window input is not displayed, and the credit card plug-in is not displayed

    Thread Starter Ryan

    (@youxnet)

    Advanced payments are supported in the PayPal account backend

    Plugin Support Jignesh

    (@jigneshmpatel)

    Hello @youxnet,

    Thank you for reaching out and reporting the issue.

    Could you please share your website URL so we can investigate the problem more quickly?

    Best regards

    Plugin Support Jignesh

    (@jigneshmpatel)

    Hello @youxnet,

    Please make sure that Advanced Credit/Debit Card Payments is enabled in the plugin settings:
    PayPal Gateway By Easy Payment → Advanced Card Payments → Enable Advanced Credit/Debit Card

    If it’s already enabled and the issue persists, please send us the log file to help us troubleshoot further:

    Go to WooCommerce → Status → Logs, then select the latest wpg_paypal_checkout log file, click View, and download it.
    Upload the log file here: https://forms.gle/ujw7CrV3eKWYjgPQ6

    This will help us understand the issue more clearly and provide a faster solution.

    Best regards

    Thread Starter Ryan

    (@youxnet)

    I have several sites, one of which does not have the log you mentioned

    Thread Starter Ryan

    (@youxnet)

    Already submitted a site

    Thread Starter Ryan

    (@youxnet)

    Credit or Debit Card (PayPal) By Easy PaymentActiveIcon to indicate support for recurring paymentsAdvanced Card Processing.

    Normally there would be this plugin, but it isn’t.

    Plugin Support Jignesh

    (@jigneshmpatel)

    Hello @youxnet,

    Thank you for providing detailed information about the issue. I am currently investigating and attempting to reproduce the problem on my end. I will update you as soon as I have more insights or a solution.

    Thank you for your patience.

    Best regards

    Plugin Support Jignesh

    (@jigneshmpatel)

    Hello @youxnet,

    it looks like you are using the YayCurrency plugin, which allows mapping specific payment methods per currency.

    To ensure that PayPal and Credit or Debit Card appear correctly for USD, please verify that both methods are enabled for USD in YayCurrency settings.

    For reference, here’s a screenshot showing how to enable them: https://ibb.co/Y7zSJ2nx
    After enabling, please clear your site and browser cache and test the checkout again.

    Let us know if the issue continues.

    Best Regards

    Thread Starter Ryan

    (@youxnet)

    There is no Credit or Debit Card option here.

    Thread Starter Ryan

    (@youxnet)

    微信截图_20250515143605.png
    微信截图_20250515143520.png

    You see I have enabled advanced credit card payments in my backend, but it doesn’t show this advanced credit card payment plugin feature, normally it shows, now it doesn’t show this feature         

    Plugin Support Jignesh

    (@jigneshmpatel)

    Hello @youxnet,

    Thank you for the follow-up.

    It looks like the screenshots you shared (e.g., 微信截图_20250515143605.png, 微信截图_20250515143520.png) did not include image URLs, so we’re currently unable to view them.

    Could you please upload the screenshots to an image-sharing site (like https://imgbb.com or https://postimages.org) and share the direct links here? That will help us better understand the issue you’re seeing.

    Looking forward to your reply so we can assist you further.

    Best regards

    Thread Starter Ryan

    (@youxnet)

    Thread Starter Ryan

    (@youxnet)

    In fact, my backend plug-in enabled advanced credit card payment, but it was not actually enabled.

    Plugin Support Jignesh

    (@jigneshmpatel)

    Hello @youxnet,

    Thank you for the details and log file.

    This appears to be a unique conflict that requires deeper troubleshooting on our end. We’re currently investigating the issue thoroughly and will follow up as soon as we either have a solution or need additional information from your side.

    Appreciate your patience.

    Best regards

Viewing 15 replies - 1 through 15 (of 31 total)

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