Title: Empty zip file (database backup)
Last modified: May 31, 2018

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# Empty zip file (database backup)

 *  Resolved [westefan](https://wordpress.org/support/users/westefan/)
 * (@westefan)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/empty-zip-file-database-backup/)
 * Hi, since backWPup 3.5.0 database backups (several sites) create empty zip files
   although the log files say that all is correct. However one-click-backups from
   dashboard work correct. Any idea?
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/empty-zip-file-database-backup/#post-10349440)
 * Hi [@westefan](https://wordpress.org/support/users/westefan/),
    hmm, that would
   be nice if you can help us identify the problem deeper. Please contact us directly
   at [support@backwpup.com](https://wordpress.org/support/topic/empty-zip-file-database-backup/support@backwpup.com?output_format=md)
   and we will process from there. Thank you!
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/empty-zip-file-database-backup/#post-10371064)
 * [@westefan](https://wordpress.org/support/users/westefan/)
 * since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re
   still having problems, feel free to let us know ;),
 * Btw, If you find BackWPUp is useful for you, we would really appreciate if you
   leave a positive review and rating.
    This would encourage us to develop new free
   features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Empty zip file (database backup)’ is closed to new replies.

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## Tags

 * [Database backup](https://wordpress.org/support/topic-tag/database-backup/)

 * 2 replies
 * 2 participants
 * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/empty-zip-file-database-backup/#post-10371064)
 * Status: resolved