Title: empty xml file
Last modified: February 21, 2024

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# empty xml file

 *  Resolved [C_o_S](https://wordpress.org/support/users/c_o_s/)
 * (@c_o_s)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/empty-xml-file/)
 * Hi, thanks for such a useful plugin!
   We have a problem with the fact that when
   automatic generation occurs, the xml file is created empty and does not contain
   any products. But when I manually generate all the products, it forms correctly.
   Here is our debug file: [https://content.ilounge.ua/wp-content/uploads/woo-product-feed-pro/logs/debug.log](https://content.ilounge.ua/wp-content/uploads/woo-product-feed-pro/logs/debug.log)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * (@supportadtribes)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/empty-xml-file/#post-17443934)
 * Hi,
 * Thanks for using our plugin and reaching out to us. It sounds like you might 
   be using a caching plugin that cached the content of your feed.
 * Are you using any caching plugin? If so, which one? Make sure to clear all caching
   and to exclude the fees URL from being cached in the future.
 *  Thread Starter [C_o_S](https://wordpress.org/support/users/c_o_s/)
 * (@c_o_s)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/empty-xml-file/#post-17445316)
 * Thanks!
   We only had the LiteSpeed plugin. We turned it off to test, unfortunately,
   the feed is created only in manual mode with products, in automatic mode it is
   empty.
 *  [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * (@supportadtribes)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/empty-xml-file/#post-17446780)
 * Hi,
 * Thanks for the update, can you share the following with us so we can have a closer
   look?
    - Your product feed URL
    - The plugin debug.log **URL**. This is how you can retrieve the debug.log **
      URL**: [https://adtribes.io/send-your-debug-log-to-support/](https://adtribes.io/send-your-debug-log-to-support/)
 *  Thread Starter [C_o_S](https://wordpress.org/support/users/c_o_s/)
 * (@c_o_s)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/empty-xml-file/#post-17447115)
 * thanks
 * Debug: [https://content.ilounge.ua/wp-content/uploads/woo-product-feed-pro/logs/debug.log](https://content.ilounge.ua/wp-content/uploads/woo-product-feed-pro/logs/debug.log)
 * xml (last time manually updated so contains the products): [https://content.ilounge.ua/wp-content/uploads/woo-product-feed-pro/xml/4qdgz3gmvCC0c9HcxFMWo74MzcroO5cn.xml](https://content.ilounge.ua/wp-content/uploads/woo-product-feed-pro/xml/4qdgz3gmvCC0c9HcxFMWo74MzcroO5cn.xml)
    -  This reply was modified 2 years, 2 months ago by [C_o_S](https://wordpress.org/support/users/c_o_s/).
    -  This reply was modified 2 years, 2 months ago by [C_o_S](https://wordpress.org/support/users/c_o_s/).
 *  [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * (@supportadtribes)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/empty-xml-file/#post-17453339)
 * Hi,
 * Thanks for your reply.
 * When we check the debug.log file you generated it seems your feed has always 
   been empty till the 22th of February? See: [https://www.dropbox.com/scl/fi/jwzs1xgqju0jifkwvuf9v/Screenshot-2024-02-26-at-14.27.03.png?rlkey=it23hgtvxtshi1jgvcerkjob2&dl=0](https://www.dropbox.com/scl/fi/jwzs1xgqju0jifkwvuf9v/Screenshot-2024-02-26-at-14.27.03.png?rlkey=it23hgtvxtshi1jgvcerkjob2&dl=0)
 * When I now check your feed it does indeed contain products (like you mentioned,
   as you might have updated it manually) however the feed header itself also says
   that the last update too place at: <yml_catalog date=”2024-02-26 07:37″>, which
   is today.
 * Did you perhaps already manage to solve the issue at hand yourselves?

Viewing 5 replies - 1 through 5 (of 5 total)

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 * 5 replies
 * 2 participants
 * Last reply from: [supportadtribes](https://wordpress.org/support/users/supportadtribes/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/empty-xml-file/#post-17453339)
 * Status: resolved