Empty widget

  • Resolved bartlomiejkrakowski

    (@bartlomiejkrakowski)


    6 years, 4 months ago

    Hello!

    I have a problem with this plugin: when I added widget (by Elementor) I can see only 

    <div class="elementor-widget-container">
  <h5></h5>
</div>

    Similar issue when i added plugin in Apperance > Widget menu.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author jgwhite33

    (@jgwhite33)

    6 years, 4 months ago

    Try changing the review template type to Post or Page, then use the shortcode in a text widget.

    Thread Starter bartlomiejkrakowski

    (@bartlomiejkrakowski)

    6 years, 4 months ago

    Unfortunately, I see the following structure on the website:

    
<div class="elementor-container elementor-column-gap-default">
  <div class="elementor-row">
    <div class="elementor-element elementor-element-37d3609 elementor-column elementor-col-100 elementor-top-column" data-id="37d3609" data-element_type="column">
      <div class="elementor-column-wrap  elementor-element-populated">
        <div class="elementor-widget-wrap">
          <div class="elementor-element elementor-element-ab29bfa elementor-widget elementor-widget-shortcode" data-id="ab29bfa" data-element_type="widget" data-widget_type="shortcode.default">
            <div class="elementor-widget-container">
	      <div class="elementor-shortcode">
              </div>
	    </div>
	  </div>
        </div>
      </div>
    </div>
  </div>
</div>
    Plugin Author jgwhite33

    (@jgwhite33)

    6 years, 4 months ago

    You have the reviews downloaded and they show up on the Review List page in the plugin? Check the review template to make sure the reviews are not being filtered out.

    I did look at your homepage and it has a javascript error on the page. Not sure if that is the problem, but when there is a javascript error the plugin can’t create the slider. You can check for javascript errors by right-clicking > inspect > look for the console window. This is the one I saw…

    Uncaught TypeError: Cannot read property ‘querySelectorAll’ of null
    at (index):1147

    Thread Starter bartlomiejkrakowski

    (@bartlomiejkrakowski)

    6 years, 4 months ago

    I have fixed this error but this does not solve the problem.

    Plugin Author jgwhite33

    (@jgwhite33)

    6 years, 4 months ago

    You have the reviews downloaded and they show up on the Review List page in the plugin?

    Thread Starter bartlomiejkrakowski

    (@bartlomiejkrakowski)

    6 years, 4 months ago

    Yes, reviews are downloaded. Currently 3 are available

    Plugin Author jgwhite33

    (@jgwhite33)

    6 years, 4 months ago

    Is the site able to render other shortcodes?

    Try creating a new review template. Don’t use any of the filters. Just give it a name and see if it will render.

Viewing 7 replies - 1 through 7 (of 7 total)

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