Title: Empty transaction_id
Last modified: August 30, 2016

---

# Empty transaction_id

 *  Resolved [wpChameleon](https://wordpress.org/support/users/wpchameleon/)
 * (@wpchameleon)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/empty-transaction_id/)
 * Hello, i have a problem with plugin.
 * When you try to buy a product via IDEAL, you get a response:
    {“result”:”success”,”
   redirect”:null}
 * In admin tool->ideal->payments we have a record about that purchase (for example
   id 7799), but the field “Transaction” is empty.
 * There is no record for the post in the table “_postmeta” (for example there is
   no id 7799).
 * Once I transferred the website to the local machine, everything started to work
   without changes in code or DB.
 * [https://wordpress.org/plugins/pronamic-ideal/](https://wordpress.org/plugins/pronamic-ideal/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Reüel](https://wordpress.org/support/users/pronamic_reuel/)
 * (@pronamic_reuel)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/empty-transaction_id/#post-6233677)
 * Sorry for the late reply, have you been able to resolve this issue in the meantime?
   If not, you could try updating the Pronamic iDEAL plugin.
 * But… as it works as expected in your local development environment, I guess there’s
   something wrong at the server level. From your post it’s hard to tell what exactly
   causes the issue, but to me it sounds like there’s an issue with the communication
   to the payment provider (to start the transaction).

Viewing 1 replies (of 1 total)

The topic ‘Empty transaction_id’ is closed to new replies.

 * ![](https://ps.w.org/pronamic-ideal/assets/icon.svg?rev=3062720)
 * [Pronamic Pay](https://wordpress.org/plugins/pronamic-ideal/)
 * [Support Threads](https://wordpress.org/support/plugin/pronamic-ideal/)
 * [Active Topics](https://wordpress.org/support/plugin/pronamic-ideal/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pronamic-ideal/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pronamic-ideal/reviews/)

## Tags

 * [transaction id](https://wordpress.org/support/topic-tag/transaction-id/)

 * 1 reply
 * 2 participants
 * Last reply from: [Reüel](https://wordpress.org/support/users/pronamic_reuel/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/empty-transaction_id/#post-6233677)
 * Status: resolved