Title: Empty response from Google Plus
Last modified: August 24, 2016

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# Empty response from Google Plus

 *  [jheind](https://wordpress.org/support/users/jheind/)
 * (@jheind)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/empty-response-from-google-plus/)
 * Since last week Wednesday or Thursday, I’ve been getting the same error: Google
   Plus – 1 failures – The connection was successful, but we did not receive the
   expected data from the social network. The debug information shows a blank response(
   nothing inside the textbox). Any ideas? Also, it might be helpful for you to 
   know that I’ve been receiving a 403 forbidden response from Facebook. Facebook
   does occasionally update successfully, however.
 * [https://wordpress.org/plugins/social-metrics-tracker/](https://wordpress.org/plugins/social-metrics-tracker/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Ben Cole](https://wordpress.org/support/users/bcole808/)
 * (@bcole808)
 * [11 years ago](https://wordpress.org/support/topic/empty-response-from-google-plus/#post-5960950)
 * Hi,
 * Please try updating the plugin to version 1.5.0 and try again. The Google Plus
   API has not changed so the problem will likely still happen, however I made a
   change which should show some debug information when you expand it this time.
   If it’s there, please send me the debug info so I can investigate further. (You
   can post it here or [email it to me](https://wordpress.org/support/topic/empty-response-from-google-plus/ben@colehost.com?output_format=md))
 * Facebook should work a bit better with this new update also. There is now a page
   under
 * **Social Metrics > Configuration > API Connection Settings**
 * Which will let you pick between two different ways to retrieve data from Facebook.

Viewing 1 replies (of 1 total)

The topic ‘Empty response from Google Plus’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/social-metrics-tracker_99a19a.svg)
 * [Social Metrics Tracker](https://wordpress.org/plugins/social-metrics-tracker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/social-metrics-tracker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/social-metrics-tracker/)
 * [Active Topics](https://wordpress.org/support/plugin/social-metrics-tracker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/social-metrics-tracker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/social-metrics-tracker/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ben Cole](https://wordpress.org/support/users/bcole808/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/empty-response-from-google-plus/#post-5960950)
 * Status: not resolved