Hi,
Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing an empty feed.
Did you go true all the possible causes as described here?
https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/
All the best,
Eva
Hi, thank you for the reply.
I check and I don’t have the Default item_group_id field mapping – even if I create all the process again this filter are not there by default. The problem is I can’t find on the list the option “item_group_id” to create this filter.
And I can’t manually enter the command. Can you help me solve this? 🙂
Thank you again.
Regards.
Hi Ricroman,
That field only shows in your feed when you have product variations and when you enabled the option to include those in your feed.
Best,
Eva
Hi,
Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic for housekeeping reasons.
Don’t hesitate to reach out to us again whenever you need our help.
All the best,
Eva
