Title: Empty post
Last modified: July 31, 2017
---
# Empty post
* Resolved [julioarzeno](https://wordpress.org/support/users/julioarzeno/)
* (@julioarzeno)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/)
* I got the the post name, but on content i only got the code below:
* 96
* Not sure how to fix this.
Viewing 13 replies - 1 through 13 (of 13 total)
* Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
* (@wayneallen-1)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9367504)
* Not entirely sure what is happening here. Looks like a MS Office document. Do
you use MS Outlook as your email client?
Please install the support addon and
send another test email. [http://postieplugin.com/downloads/support-addon/](http://postieplugin.com/downloads/support-addon/)
* Thread Starter [julioarzeno](https://wordpress.org/support/users/julioarzeno/)
* (@julioarzeno)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9367932)
* Hi Wayne,
* I did already, the addon is installed. The weird thing is if a do a forward to
myself of the email, Posty recognize the email and make a post correctly.
* Julio
* Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
* (@wayneallen-1)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9368010)
* Thanks Julio,
* Unfortunately I have not received the logs. You should have received a copy of
them. Please forward to [help@postiplugin.com](https://wordpress.org/support/topic/empty-post/help@postiplugin.com?output_format=md)
* Thread Starter [julioarzeno](https://wordpress.org/support/users/julioarzeno/)
* (@julioarzeno)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9371166)
* Did you received the log? I am using Sendy email services to send the emails
and are received on a Gmail account. here: 54.242.153.171
* Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
* (@wayneallen-1)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9371230)
* I have not received anything.
* Thread Starter [julioarzeno](https://wordpress.org/support/users/julioarzeno/)
* (@julioarzeno)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9371263)
* I have the plugin installed but not getting that email with the logs ([http://prntscr.com/g348ig](http://prntscr.com/g348ig)).
I went from 1 to 0 after process the emails, but not sure where to look for the
logs
* Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
* (@wayneallen-1)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9371286)
* Another option is to click the debug button and send the resulting output to
[help@postieplugin.com](https://wordpress.org/support/topic/empty-post/help@postieplugin.com?output_format=md)
* Thread Starter [julioarzeno](https://wordpress.org/support/users/julioarzeno/)
* (@julioarzeno)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9371315)
* Just did. Thank you so much for the assistance.
* Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
* (@wayneallen-1)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9371393)
* Thanks I did receive it, but as there were no emails waiting the logs don’t tell
me much.
* Thread Starter [julioarzeno](https://wordpress.org/support/users/julioarzeno/)
* (@julioarzeno)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9371522)
* I sent you another one
* Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
* (@wayneallen-1)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9371567)
* Thanks for the second log file.
* Everything seems to have worked in this case.
* Thread Starter [julioarzeno](https://wordpress.org/support/users/julioarzeno/)
* (@julioarzeno)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9371722)
* Hi Wayne,
* I just send you the log for the issue i am having, were it has the tags,
[http://prntscr.com/g374xn](http://prntscr.com/g374xn).
* I will send to your email as well.
* Thanks for all the help!
* Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
* (@wayneallen-1)
* [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9371745)
* Thanks, I do see the issues, but I’m not entirely sure what is causing it. It
does look like the html is invalid which may be confusing the parser.
* Can you use the same procedures to send an email to [test@postieplugin.com](https://wordpress.org/support/topic/empty-post/test@postieplugin.com?output_format=md)?
Viewing 13 replies - 1 through 13 (of 13 total)
The topic ‘Empty post’ is closed to new replies.
* 
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* 13 replies
* 2 participants
* Last reply from: [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/)
* Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/empty-post/#post-9371745)
* Status: resolved