Support » Plugin: bpost shipping » Empty PDF files

  • Dear we use the plugin on our eCommerce website. After a client goed through the checkout process a PDF seems to be generated, but when trying to open the PDF (0kb) it can’t open because the PDF is empty. There is no shipping information on it. All seems to be installled well. I use the latest version of WordPress.

    It is really urgent that this gets sorted out for us as we are totally stuck with the shipping and clients are awaiting their packages.

    Can Antidot or someone who faced similar issues help me out on this?

    Thanks in advance.

    The page I need help with: [log in to see the link]

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  • Plugin Author bpost_shipping

    (@bpost_shipping)

    Hello,

    Bad to hear it. Can you try to install the latest version of the plugin 2.3.11. if you still experience the issue, may we ask you to contact shippingmanager@bpost.be with an error reproduction scenario and screenshots.
    Our dedicated team will further help you.

    Kind Regards
    eSolutions

Viewing 1 replies (of 1 total)
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