Support » Plugin: MailPoet - emails and newsletters in WordPress » empty mails under Roundcube

empty mails under Roundcube

  • marties

    (@marties)


    1 year, 10 months ago

    i, the emails i receive and read under the webmail (roundcube, don’t know which version) of the french adsl provider Free (https://webmail.free.fr/) seems to be empty, the subject is readable but the body seems empty; if i read the same email with Rainloop or Thunderbird it’s ok.
    Also posted on github’s roundcube

Viewing 6 replies - 1 through 6 (of 6 total)
  • marties

    (@marties)

    1 year, 10 months ago

    According to Aleksander Machniak the message has incorrect text/plain part

    As you can see the message has incorrect text/plain part. The link there will not be handled properly, as no HTML is expected there. The HTML part is fine, though. Anyway, it works on my Roundcube installation.

    Plugin Author MailPoet

    (@wysija)

    1 year, 10 months ago

    Hi there @marties,

    Can you confirm which MailPoet version you have installed, please? We can then try and replicate this.

    Thanks!

    marties

    (@marties)

    1 year, 10 months ago

    Hi,
    thanks for taking time
    i’m running the fresh new 3.10.1, just tested it again and same empty body.

    PSOJJG

    (@psojjg)

    1 year, 10 months ago

    I have the same problem (subject readable but content empty) with a user having a Free mail.
    Have you got an answer from MailPoet team ?

    marties

    (@marties)

    1 year, 10 months ago

    hi,
    unfortunately no answers, no moves… i guess they’re working on it

    philippe

    (@siteweb44)

    1 year, 8 months ago

    I have the same problem (subject readable but content is empty) with a user having a mail from the french provider free.fr
    I’m using the last mailpoet3 sending with Mailpoet service
    Phil

    • This reply was modified 1 year, 8 months ago by philippe.
    • This reply was modified 1 year, 8 months ago by philippe.
Viewing 6 replies - 1 through 6 (of 6 total)
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