Title: [NSFW] empty gallery preview Last modified: July 14, 2026 --- # [NSFW] empty gallery preview * Resolved [francofusari](https://wordpress.org/support/users/francofusari/) * (@francofusari) * [3 weeks, 4 days ago](https://wordpress.org/support/topic/empty-gallery-preview/) * All galleries of the website present a preview that is empty and I cannot do anything to either get rid of the preview or upload a working preview. Any suggestion? * ![](https://i0.wp.com/www.francofusari.it/wp-content/uploads/2026/07/preview- scaled.png) - This topic was modified 3 weeks, 4 days ago by [francofusari](https://wordpress.org/support/users/francofusari/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fempty-gallery-preview%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Support [roboalexsupport](https://wordpress.org/support/users/roboalexsupport/) * (@roboalexsupport) * [2 weeks, 3 days ago](https://wordpress.org/support/topic/empty-gallery-preview/#post-18972434) * From the screenshot you shared, I can see that the gallery itself is loading correctly further down the page. The gray placeholder image at the top is not generated by Robo Gallery. It looks like this placeholder belongs to your theme or the page/post featured image, rather than the gallery itself. If your goal is to remove or replace that placeholder, please check: * – the page’s Featured Image settings, – your theme’s page header/hero image settings,– or any page builder options that may display a default placeholder. * The gallery itself appears to be working normally. If you’re referring to a different preview, please send us the page URL and we’ll be happy to take a closer look. * Thread Starter [francofusari](https://wordpress.org/support/users/francofusari/) * (@francofusari) * [1 week, 4 days ago](https://wordpress.org/support/topic/empty-gallery-preview/#post-18976993) * thanks! all sorted out. it was part of the page template. Silly me! thanks again! Viewing 2 replies - 1 through 2 (of 2 total) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fempty-gallery-preview%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this topic. * ![](https://ps.w.org/robo-gallery/assets/icon-256x256.gif?rev=2291186) * [Robo Gallery - Photo & Image Slider](https://wordpress.org/plugins/robo-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/robo-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/robo-gallery/) * [Active Topics](https://wordpress.org/support/plugin/robo-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/robo-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/robo-gallery/reviews/) * 2 replies * 2 participants * Last reply from: [francofusari](https://wordpress.org/support/users/francofusari/) * Last activity: [1 week, 4 days ago](https://wordpress.org/support/topic/empty-gallery-preview/#post-18976993) * Status: resolved