Title: Empty folders
Last modified: September 19, 2016

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# Empty folders

 *  Resolved [rubenwijkhuise](https://wordpress.org/support/users/rubenwijkhuise/)
 * (@rubenwijkhuise)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/empty-folders/)
 * My media library is broken.
    On the left it keeps loading and it’s saying “No
   images or folders were found.”
 * It’s saying my php is outdated, but that shoulld not be the problem i think? (
   Not able to update at the moment)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/)
 * (@alanp57)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/empty-folders/#post-8201782)
 * See this post [https://wordpress.org/support/topic/stuck-while-loading-folders/](https://wordpress.org/support/topic/stuck-while-loading-folders/).
 * You can email me at [alan@maxfoundry.com](https://wordpress.org/support/topic/empty-folders/alan@maxfoundry.com?output_format=md)
   and I’ll send you the diagnostic plugin to help you understand what might be 
   wrong with your Media Library data.
 * It is recommended that you use PHP 5.6 to run WordPress 4.6. Since we encounter
   some site with problems using older versions of PHP we let site administrators
   know that this could be an issue.
 *  [melliff](https://wordpress.org/support/users/melliff/)
 * (@melliff)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/empty-folders/#post-8209075)
 * I have the same problem.
    My PHP Version is 5.4.45 How do I get this updated 
   to 5.6? Surely this has to be done by my web hosting company?
 *  Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/)
 * (@alanp57)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/empty-folders/#post-8210195)
 * Melliff,
 * Talk to your web hosting company. They probably host a lot of WordPress sites
   and they all need a newer version of PHP.
 *  Thread Starter [rubenwijkhuise](https://wordpress.org/support/users/rubenwijkhuise/)
 * (@rubenwijkhuise)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/empty-folders/#post-8215479)
 * I’ve installad the plugin, but where do i have to search for? I did not move 
   my wordpress installation.
    And i do not have the oportunity to set my server
   to 5.6
 *  Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/)
 * (@alanp57)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/empty-folders/#post-8217051)
 * The plugin I wrote is Library Clean and I when you get it from me I give instructions
   on what to look for.
 *  Thread Starter [rubenwijkhuise](https://wordpress.org/support/users/rubenwijkhuise/)
 * (@rubenwijkhuise)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/empty-folders/#post-8712489)
 * Hi Alan,
 * all the time i still had problems with the plugin. Last week i took a look at
   the probems again. The solutions you gave didn’t work for me.
    But i found the
   problem.
 * I had made a folder in the past called “logo’s”. In the database i found that
   there were a lot of folder id’s for that folder in the tables postmeta as in 
   posts. In the folder stucture there was just one folder.
 * I deleted all the folder id’s exept the first one.
    Then started the reset database
   and activated the Media Library Plus.
 * So i think the problem occures when the is a folder made with an ‘ in the name.
 * Maybe it’s nice for you to know.
    -  This reply was modified 9 years, 5 months ago by [rubenwijkhuise](https://wordpress.org/support/users/rubenwijkhuise/).
 *  Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/)
 * (@alanp57)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/empty-folders/#post-8712718)
 * Thank you Ruben. This is very useful information!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Empty folders’ is closed to new replies.

 * ![](https://ps.w.org/media-library-plus/assets/icon-128x128.jpg?rev=1814048)
 * [Media Library Folders](https://wordpress.org/plugins/media-library-plus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/media-library-plus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/media-library-plus/)
 * [Active Topics](https://wordpress.org/support/plugin/media-library-plus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/media-library-plus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/media-library-plus/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [AlanP57](https://wordpress.org/support/users/alanp57/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/empty-folders/#post-8712718)
 * Status: resolved