Support » Plugin: Product Feed PRO for WooCommerce » empty feed problem

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor evavangelooven

    (@evavangelooven)

    Hi Milo,

    Thanks for using our plugin and reaching out to us. Have you followed the exact steps as described in our blog post?

    https://adtribes.io/create-a-product-feed-for-one-specific-category/

    Thats should really work.

    All the best
    Eva

    Milo Kavazaki

    (@laga-iphone-goteborg)

    Yes, did exact the same. But feed is empty. I removed and created the feed again and noticed that it stock at 20% for longtime!

    However if I open manage feed menu on another tab, its status shows as ‘ready’.

    but the feed still empty!

    link to new feed:
    https://lagaiphone.se/wp-content/uploads/woo-product-feed-pro/xml/96eb08fb17ab177c61e8a09c36a8e987.xml

    I really need your help, what should I do now?

    Plugin Contributor evavangelooven

    (@evavangelooven)

    Hi Milo,

    Would you be so kind as to reach out by email on support@adtribes.io? Make sure you refer to this topic/URL in your email.

    We will take it from there.

    All the best
    Eva

    Can you try and remove the filter and update the feed manually? That worked for me.. Please let me know how it worked

    Plugin Contributor evavangelooven

    (@evavangelooven)

    Hi plue,

    Issue at hand has already been tackled by email. A include only filter was created on a category name that contained a ‘&’, whereas the plugin translates those into & amp; in the feed itself. That of course did not match and the result was an empty feed.

    Switching to a ‘contains’ filter and using part of the category-name solved the issue at hand. Changing the filter and replacing the ‘&’ with ‘&’ would have also worked.

    Appreciate your help in answering some of the users questions 🙂

    Best,
    Eva

    ah maybe not the same problem i had then

    Plugin Contributor evavangelooven

    (@evavangelooven)

    Well we currently are checking all filter-code to see double-check everything.

    In what cases did it go wrong for you?

    Milo Kavazaki

    (@laga-iphone-goteborg)

    Thank you for your help.

    How can I create the OR condition with a rule?

    I want to say if category link contain ‘Acat’ OR ‘Bcat’ then include in the feed.

    Plugin Contributor evavangelooven

    (@evavangelooven)

    Hi Milo,

    Our plugin does not support the creation of ‘OR’ filters/rules yet.

    Alternatively you could add a similar ‘product tag’ to the products in both the ‘Acat’ and ‘Bcat’ categories and than create a include_only filter based on that product tag.

    All the best
    Eva

    Had the same issue for a category that was simply called “Feed”. Changing to “contains” instead of “is equal to” fixed the problem

Viewing 10 replies - 1 through 10 (of 10 total)
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