Empty customizer outputs, wrong controls interface

QantumThemes
(@qantumthemes)

2 years, 3 months ago

Guys we offer your plugin on many themes and the latest udpate broke lots of stuff.
We are rolling back one by one the websites of angry customers to 3.1.9

Please, PLEASE, go back and roll back the public version.
Version 4 is SUPER buggy and corrupts the output of saved configurations, producing empty options values, and changing the backend controls without any sense to different controls.

This release is a total disaster.

This plugin was excellent, please guys simply unpublish version 4 from WordPress will it is tested.

Viewing 5 replies - 1 through 5 (of 5 total)

wwwnews
(@wwwnews)

2 years, 3 months ago

It looks like they already unpublished Version 4 update.

David Vongries
(@davidvongries)

2 years, 3 months ago

Hi @qantumthemes,

we have paused the 4.0 release and reverted back to 3.1.9 in the WordPress repository.

There were around 100.000 downloads the first 48 hours of the release and while things went smoothly for most, there were some issues we have now identified that couldn’t be patched in a timely manner.

We’re now looking into these issues and continue to roll out 4.0 once everything is sorted out.

Thank you for your understanding.

David Vongries
(@davidvongries)

2 years, 3 months ago

@qantumthemes,

We would love to help to figure out what the issues are. Can you provide us with one of your themes in question? A direct download link (Google Drive, Dropbox, etc.) would be awesome so we can dig into this. You can send it over through my personal contact form – https://davidvongries.com/contact/

Thank you!

David Vongries
(@davidvongries)

2 years, 3 months ago

@qantumthemes, can you please test the current dev-build to see if it makes any difference? https://github.com/kirki-framework/kirki/files/7814902/kirki.zip

Please let us know if that version works for you and if not, what issues you’re experiencing.

Thank you.

David Vongries
(@davidvongries)

2 years, 3 months ago

@qantumthemes,

here’s the link to the latest dev-build. Can you please test if this works for you? We’re going to roll out the update shortly.

Thanks for testing!

https://github.com/kirki-framework/kirki/files/7825268/kirki-4-0-9.zip

Viewing 5 replies - 1 through 5 (of 5 total)

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