Empty Comment Notification emails

  • Resolved jamesdev

    (@jamesdev)


    3 years, 8 months ago

    Hello,

    One of our sites is receiving emails for comments that don’t appear in the comment section (not in spam either). The emails are empty and don’t contain a comment. Any idea what could be causing this?

    To clarify, we do receive notifications that aren’t empty when the comment exists.

    Thanks

    • This topic was modified 3 years, 8 months ago by jamesdev.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bnfw

    (@voltronik)

    3 years, 8 months ago

    Hi @jamesdev,
    Thanks for your message.

    It sounds like something is saving a comment somewhere, most likely another plugin.

    Do you have any plugins that do anything with comments on your site?
    Does it happen seemingly randomly or does it coincide with something else happening, like when a post is published?

    Thread Starter jamesdev

    (@jamesdev)

    3 years, 8 months ago

    It seems to be random. We do have Anti Spam installed

    Plugin Author bnfw

    (@voltronik)

    3 years, 8 months ago

    Hi @jamesdev,
    Ok. I’d suggest making your way through this document to start with. Can you let me know how you get on?

    Plugin Author bnfw

    (@voltronik)

    3 years, 7 months ago

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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