Title: empty cart issue
Last modified: August 31, 2016

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# empty cart issue

 *  Resolved [simon m123](https://wordpress.org/support/users/simon-m123/)
 * (@simon-m123)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/empty-cart-issue/)
 * I have a problem with some of my products, after clicking ‘add to cart’ they 
   do not appear in the cart/checkout pages. some products work, and other do not.
   I have tried looking for a solution to this, and have tried switching to 2014
   theme to see if it still happens, which it does. I have tried switching all other
   plugins off except woocommerce, but the empty cart problem is still there. Below
   is the system report gereated by WC If anyone knows of anything that might solve
   this, or point me in the right direction, it would be much appreciated. I am 
   fairly new to wordpress/woocommerce and am struggling with this. Thanks in advance
   🙂
 * ### WordPress Environment ###
 * Home URL: [http://www.ntdeals.co.uk](http://www.ntdeals.co.uk)
    Site URL: [http://www.ntdeals.co.uk](http://www.ntdeals.co.uk)
   WC Version: 2.4.13 Log Directory Writable: ✔ /websites/123reg/LinuxPackage23/
   ba/th/_k/bath-king.co.uk/public_html/wp-content/uploads/sites/5/wc-logs/ WP Version:
   4.4.1 WP Multisite: ✔ WP Memory Limit: 64 MB WP Debug Mode: – Language: en_US
 * ### Server Environment ###
 * Server Info: Apache
    PHP Version: 5.6.16 PHP Post Max Size: 8 MB PHP Time Limit:
   30 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.5.33 Max Upload
   Size: 1 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument:
   ✔ GZip: ✔ Remote Post: ✔ Remote Get: ✔
 * ### Database ###
 * WC Database Version: 2.4.13
    : woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies:
   ✔ woocommerce_termmeta: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items:
   ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations:
   ✔
 * ### Active Plugins (3) ###
 * WooCommerce Colors: by WooThemes – 1.0.6
    WooCommerce: by WooThemes – 2.4.13 
   WordPress MU Domain Mapping: by Donncha O Caoimh – 0.5.5.1 WordPress MU Domain
   Mapping: by Donncha O Caoimh – 0.5.5.1 WooCommerce Colors: by WooThemes – 1.0.6
   WooCommerce: by WooThemes – 2.4.13
 * ### Settings ###
 * Force SSL: –
    Currency: GBP (£) Currency Position: left Thousand Separator: ,
   Decimal Separator: . Number of Decimals: 2
 * ### API ###
 * API Enabled: ✔
    API Version: 3.0.0
 * ### WC Pages ###
 * Shop Base: #7 – /shop/
    Cart: #8 – /cart/ Checkout: #9 – /checkout/ My Account:#
   10 – /my-account/
 * ### Taxonomies ###
 * Product Types: external (external)
    grouped (grouped) simple (simple) variable(
   variable)
 * ### Theme ###
 * Name: Headway Base
    Version: 3.8.5 Author URL: [http://www.headwaythemes.com](http://www.headwaythemes.com)
   Child Theme: ✕ – If you’re modifying WooCommerce or a parent theme you didn’t
   build personally we recommend using a child theme. See: How to create a child
   theme WooCommerce Support: ✔
 * ### Templates ###
 * Overrides: –
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [andreitasalda1](https://wordpress.org/support/users/andreitasalda1/)
 * (@andreitasalda1)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/empty-cart-issue/#post-6939017)
 * I started to have this issue: simple products are not adding to the cart once
   I click on add to cart button, a pop up message says the product has been added
   succesfully and then when I click check out the cart says (empty cart). For variable
   products works fine but Im having the issue with the simple products. Can you
   please help me u can see this samples in my site. Also when u click on the X 
   button to delete the product or click on update button it does not delete the
   product added… would you mind helping me with this?
 * variable product: [http://delunadisfraces.com/shop/bebes/disfraz-raton-bebe/](http://delunadisfraces.com/shop/bebes/disfraz-raton-bebe/)
   
   single product: [http://delunadisfraces.com/shop/bebes/disfraz-raton-bebe/](http://delunadisfraces.com/shop/bebes/disfraz-raton-bebe/)
 *  Thread Starter [simon m123](https://wordpress.org/support/users/simon-m123/)
 * (@simon-m123)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/empty-cart-issue/#post-6939018)
 * This went onto another thread
    [https://wordpress.org/support/topic/add-to-cart-problem-3](https://wordpress.org/support/topic/add-to-cart-problem-3)
 * In the end it was a problem with the cookie path being empty. I think it was 
   something to do with it being a multisite installation.

Viewing 2 replies - 1 through 2 (of 2 total)

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## Tags

 * [empty cart](https://wordpress.org/support/topic-tag/empty-cart/)

 * 2 replies
 * 2 participants
 * Last reply from: [simon m123](https://wordpress.org/support/users/simon-m123/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/empty-cart-issue/#post-6939018)
 * Status: resolved