Support » Plugin: WooCommerce Event Manager » Empty Attendee List

  • Hi there,

    We recently purchased and installed the PRO version of the Woocommerce Event Booking Manager plugin and have setup the first event. We’ve had about 6 people purchase tickets for it so far but our attendee list is showing up as empty. There orders are listed in Woocommerce correctly, but if we try to just view the attendees, no one is being listed. Is there a switch that needs to be flipped or something for their order to track them as attendees?

    I have also noticed an odd thing on the order email when it comes in:

    Ticket x 1: $100
    event_ticket_type:normal
    event_id:1665
    no_of_ticket:0

    Users are obviously inputting at least 1 ticket into the quantity field, but “no_of_ticket” comes through as 0. Is this related?

    Any assistance would be appreciated.

    The page I need help with: [log in to see the link]

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    We recently purchased and installed the PRO version of the Woocommerce Event Booking Manager plugin

    I am sorry but the author cannot help you here.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)
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