Title: embedplus Refused to Connect
Last modified: February 22, 2022

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# embedplus Refused to Connect

 *  Resolved [jahrat](https://wordpress.org/support/users/jahrat/)
 * (@jahrat)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/embedplus-refused-to-connect/)
 * I have the PRO version 14.0.1.4 installed on my site and I am having some problems
   connecting with YouTube. The support form in the plugin is also not loading to
   report the issue. Both pages report “…refused to connect”. I also use this plugin
   on another site “[https://the-mcaj.org&#8221](https://the-mcaj.org&#8221); that
   is working just fine. This worked until about 3 days back (19Feb) and then stopped.
   I have not done any updates and I have deactivated several features and cleared
   the cache.
    I need to contact support with other details but not able to access.
   How else do I reach out?
    -  This topic was modified 4 years, 6 months ago by [jahrat](https://wordpress.org/support/users/jahrat/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fembedplus-refused-to-connect%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [embedplus](https://wordpress.org/support/users/embedplus/)
 * (@embedplus)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/embedplus-refused-to-connect/#post-15434205)
 * Hi,
 * The page you provided is looking properly on our end with no errors. The main
   issue is that your server is quite slow. Run a lighthouse test on it and you’ll
   see lots of issues found.
 *  Thread Starter [jahrat](https://wordpress.org/support/users/jahrat/)
 * (@jahrat)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/embedplus-refused-to-connect/#post-15434516)
 * Hello [@embedplus](https://wordpress.org/support/users/embedplus/),
    Thanks for
   getting back. The problem was actually with the RS-SSL plugin and they confirmed
   the issue back then. They also generated a fix which cleared the fault in your
   plugin and with others. I did not remember to return to this topic to close the
   issue. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

 The topic ‘embedplus Refused to Connect’ is closed to new replies.

 * ![](https://ps.w.org/youtube-embed-plus/assets/icon-256x256.png?rev=2165403)
 * [Embed Plus for YouTube Gallery, Livestream and Lazy Loading with Facades](https://wordpress.org/plugins/youtube-embed-plus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/youtube-embed-plus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/youtube-embed-plus/)
 * [Active Topics](https://wordpress.org/support/plugin/youtube-embed-plus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/youtube-embed-plus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/youtube-embed-plus/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [jahrat](https://wordpress.org/support/users/jahrat/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/embedplus-refused-to-connect/#post-15434516)
 * Status: resolved