@mburke79
Sorry you’re having difficulties, I’m sure we can this resolved.
I’m not seeing any Popup Maker popups on your site.
Thank you for being patient.
Hi Walter,
I ended up going with two other plugins – one for the auto-popup on page open, and one with an image anchor for clickable popup.
I’d love to solve this problem though, because your plugin does both.
How would you like me to proceed?
Mike
@mburke79
I would suggest just making a test page where you’ve replicated the issue and that way we can resolved the problem.
Also, WP comes with oEmbed, you should just be able to paste the YouTube Vid URL into the Popup Content Editor. Try that when you set the test page up and see if that fixes the issue.
Hi @waltmesser,
Ok I set up a test page at http://happyrescues.org/popup-test
I pasted the URL as you said. On the Content Popup Editor, everything seems fine, but you will see the result on the test page.
Could this be a conflict with XStore theme?
Thanks
Mike
@mburke79
Try inputting the YouTube Vid Shortcode within a <dev> element inside the Popup Editor:
<div style="width:400px;height:300px;"> [vid_shortcode] </div>
Or you could do something responsive like this:
<div style="width:100%;height:auto;"> [vid_shortcode] </div>
Let us know if that helps.
@waltmesser
I used the second option – and all it did was make the pop-up area bigger. Video is still a small strip. http://happyrescues.org/popup-test
When you say [vid_shortcode], are you referring to the shortcode from Visual Composer? Thats what I used…
<div style="width:80%;height:auto;">[vc_video link="https://youtu.be/FTYAQLC1IWY" align="center"]</div>
@mburke79
I would try different combinations of using the video shortcode and the video URL along with both size options and see what happens.
Let us know if that helps.
Also, start/stop video when popup opens/closes.
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This reply was modified 6 years, 4 months ago by
waltmesser.
@mburke79 – Just took a look, do you currently have just the youtube link for your popups content? Or are you using a theme shortcode at the moment in that test.
The reason I ask is that their is a couple wrapper divs from your theme, so if you pasted just the youtube link then they are filtering and adding it somehow.
In any case they seem to be resizing the iframe using JavaScript, the problem is they do this when they page first loads, your popup & iframe are hidden at that point which makes their height & width = 0 so it doesn’t work properly.
You can likely fix it with some CSS or by removing the wrapper and just embedding the video without it.
If your currently using the theme shortcode to show it, please update to just use the built in WP version so I can take another look.
Hope that helps.
@danieliser @waltmesser
Thank you for the responses.
I have narrowed this down to a theme issue, but I haven’t resolved it yet. Here are the steps I’ve taken so far.
1. In the Pop-up Content Editor, I have ONLY the youtube link:
https://youtu.be/FTYAQLC1IWY
2. I activated theme “TwentySixteen” and everything worked normally
3. I activated theme “XStore Child” and again the same issue. I tried to see a CSS solution using developer tools but I didn’t get far.
So thats where it stands right now. Only the YouTube URL in the Pop-up content editor.
@mburke79
Did you try this
<div style="width:400px;height:300px;">https://youtu.be/FTYAQLC1IWY</div>
and/or this
<div style="width:100%;height:auto;">https://youtu.be/FTYAQLC1IWY</div>
in the Popup Editor?
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This reply was modified 6 years, 4 months ago by waltmesser.
Just tried it – its a no go. I left it so you can see.
@mburke79
Ok, I’ll see what @danieliser idea was.
@mburke79 – I believe this was solved via email support. Closing this for now.
@danieliser
Perhaps you’re confusing me with someone else? I didn’t receive any email support. I’m happy to take this conversation to email tho…
Point me in the right direction!
@mburke79 – Last I looked your theme was modifying the default output of WP for youtube embeds adding a wrapper to them. You need to go to the video in question though and simply copy the url in the address bar to put into the popup, for instance when I visit the youtube link above it goes to: https://www.youtube.com/watch?v=FTYAQLC1IWY
Paste that into the popup as the only content and lets see what happens. I know I solved the CSS for this previously not sure why the solution didn’t get posted. Probably because we were trying to get it to not render the extra wrapper.
Might also be worth checking with your themes support to see if there is a quick simple way to remove that function from the theme using a filter or something.
