Support » Plugin: Multi Step Form » Emaqils not containing radio/checkbox options

  • baggyno

    (@baggyno)


    I have created a form with many question with mutliple choices, but none are shown in emails.

    I tried both HTML and text versions of emails, and there is no options visible.

    Form is styled to our taste, so it will look quite different. But nothing but css is changed.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mondula2016

    (@mondula2016)

    Hello,
    
    thank you for using the plugin.
    
    Adjustments at the CSS are always problematic and regularly lead to errors in the plugin. These changes are very individual, and it is difficult to support them. 
    You must test your form without any changes on installation. If the Form doesn't work correct, you can send it to us. Then we will test the form on our system. Send the JSON to office at mondula. 
    
    Kind regards
    Thread Starter baggyno

    (@baggyno)

    CSS should in principle have nothing to do in what is happening in the backend or under the hood, but for the sake of argument, I have installed your plugin clean on a staging website and still am not getting the fields in my mail. https://geenie.flywheelstaging.com/kom-igang/

    I deactivated all plugins except elementor and yours and defaulted theme to 20 twenty one.

    Below is the mail I get after sending it from staging site. everything in [brackets] are my comments:

    Ønsker du å starte en ny nettbutikk, eller har du allerede en nettbutikk du vil forbedre og bygge videre på?
    [missing radio choices]
    
    Hva er viktigst for deg?
    [missing checkbox choices]
    
    Kontaktinfo, så vi kan følge deg opp
    
    	Navn på bedrift - Testing Form
    	Navn på kontaktperson - Baggyno
    	Telefonnummer - 112233
    	E-postadresse - [email redacted in sample]
    	Nettside URL - geeenie.no
    
    Andre forventninger eller annet som er relevant å vite for oss?
    
    	Annet - Testing form with no active plugins but elementor and multi step form
    
    End of form submission
    
    Multi Step Form | powered by Mondula GmbH 2022
    Plugin Author mondula2016

    (@mondula2016)

    All labels and titles need to be unique. This should fix your issue.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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