Support » Plugin: Subscribr » Emails Work For Normal Posts but not custom post types / taxonomies?

  • Resolved firebubble

    (@firebubble)


    Hi great plugin but I have an email issue with custom post types and taxonomies.

    I am using the latest version of the plugin on the latest version of wordpress using the standard Twenty Fourteen theme which is up to date.

    The emails worked fine to send out notifications when standard posts where added but do not work for custom post types and taxonomies.

    I have set everything up and am able to select a taxonomy from a custom post type within the subscribers dashboard for the notifications that they wish to receive. The only problem is that no email is sent when a new custom post with the taxonomy assigned is added to the site.

    I am happy to provide login details if you send me your email address.

    I also only have two plugins active which are the subscriber plugin and a popular plugin for creating custom post types and taxonomies which can be seen here: http://wordpress.org/plugins/types/

    The domain I am using with the above specifications can be seen here: http://www.mjstapleford.com

    Any help with this would be greatly appreciated. Thanks.

    https://wordpress.org/plugins/subscribr/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Mindshare Labs, Inc.

    (@mindshare)

    The plugin ultimately is controlled by the taxonomies that are setup in the settings page. Because that is how users select their subscriptions, so if you only have post types enabled but don’t have taxonomies also enabled for that post type, it won”t work. That might be you issue.

    Thread Starter firebubble

    (@firebubble)

    Hi, I have double checked and the custom post type is selected that is relevant to the taxonomies but it is still not sending the emails.

    I still have the same setup as stated above and have checked the taxonomies and custom post types but all is set correctly.

    I can provide login details if you can send me your email?

    Plugin Author Mindshare Labs, Inc.

    (@mindshare)

    Sure email info at mindsharelabs.com

    Thread Starter firebubble

    (@firebubble)

    Hi, I have sent the details to your email address now.

    Any help with this would be greatly appreciated. Thanks.

    Plugin Author Mindshare Labs, Inc.

    (@mindshare)

    No email yet…

    Thread Starter firebubble

    (@firebubble)

    Hi, have sent again. Please check your spam / junk box. Thanks.

    Plugin Author Mindshare Labs, Inc.

    (@mindshare)

    I just pushed out an update. Please test.

    Plugin Author Mindshare Labs, Inc.

    (@mindshare)

    I just pushed an update. if you get chance could you test it and see if it works for your CPTs?

Viewing 8 replies - 1 through 8 (of 8 total)
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