• Resolved loladela

    (@loladela)


    Hi,
    How can I prevent my subscribers to receive the email in their SPAM folder ? Which seems to happen a lot…

    thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • @loladela

    If there was an easy answer to this then everyone would have a whole lot more spam in their inboxes everyday.

    But things you can check:

    – Make sure your emails are coming from an email address on your site that exists. So if your site is example.com, the emails should come from notifications@example.com.
    – Ask your hosting provider to set up SPF and DKIM on the email for you – it allows recipient servers to check the email came from where it said it came from.
    – Make sure you put information in the email every time about how to unsubscribe
    – Don’t send message to people who haven’t subscribed
    – Ensure your content doesn’t look like spam, avoid lots of links and typical spam keywords
    – Ask your subsribers to add your email address to their address book
    – Make sure you remove email addresses from your subscriber list if you get bounce notifications.

    Thread Starter loladela

    (@loladela)

    – I think the plugin is sending the emails as if it was my gmail account (the one in my wordpress general settings) but the inbox is detecting that it’s not really gmail who sent it… (I put myself as a subscriber so I can receive the email as well, and it’s treated as spam)…

    – How to set up a SPF & DKIM then, when indeed, the email you input as sender is not really the one that will send the email anyway ?

    – not problem of subscription/unsubscription for me as it’s a tiny family blog

    thanks

    mattyrob

    (@mattyrob)

    @loladela

    You can’t use SPF & DKIM if you are sending from you site using the Gmail address, the receiving email server is checking if the email came from a server identifying itself as Gmail and finding your site – that’s why it’s getting marked as spam.

    Set up an email address with the same domain as your site and use that for sending the emails.

    igirasagre

    (@igirasagre)

    Set up an email address with the same domain as your site and use that for sending the emails.

    Hi, how to do this?
    here my setting and log (no mail received, neither in spam)

    file:///home/doc/Scrivania/BLOG/schermate_subscriber/Screenshot_2019-04-13%20Le%20tue%20iscrizioni%20%E2%80%B9%20I%20GiraSagre%20%E2%80%94%20WordPress.png
    file:///home/doc/Scrivania/BLOG/schermate_subscriber/Screenshot_2019-04-13%20View%20Logs%20%E2%80%B9%20I%20GiraSagre%20%E2%80%94%20WordPress.png
    file:///home/doc/Scrivania/BLOG/schermate_subscriber/Screenshot_2019-04-14%20View%20Logs%20%E2%80%B9%20I%20GiraSagre%20%E2%80%94%20WordPress.png

    • This reply was modified 5 years ago by igirasagre.
    • This reply was modified 5 years ago by igirasagre.
    igirasagre

    (@igirasagre)

    Sorry, how to insert images?

    igirasagre

    (@igirasagre)

    perhaps solved, if yes I’ll notify

    mattyrob

    (@mattyrob)

    @igirasagre

    You would need to ask your hosting provider about how to set up an email address on the domain where you host you site.

    igirasagre

    (@igirasagre)

    I’m using the alias igirasagre@altervista.org in the settings.
    the log say that mail are send, but no one received, neither in spam.
    If I try to send single mail it’s all right.
    How to solve?
    thanks

    mattyrob

    (@mattyrob)

    @igirasagre

    You need to use an email address with the same domain as your WordPress blog as stated above, then use that email address as the sender in WordPress / Subscribe2.

    igirasagre

    (@igirasagre)

    @mattyrob

    isn’t it? the plugin says it’s ok whit the address above, but nothing change

    mattyrob

    (@mattyrob)

    @igirasagre

    Accoring to this page there are limits on the sending volume for emails. Subscribe2 sends all of the emails at the same time so that’s why your emails don’t arrive – they are discarded on the server.

    http://en.help.altervista.org/w/Send_email_with_PHP

Viewing 11 replies - 1 through 11 (of 11 total)
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